German Speaking Onboarding Account Manager (Hybrid)

Cross Border Talents; Barcelona; Híbrido; EUR 26.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-time (39 hours)

Hybrid in Barcelona

Relocation support

Private health insurance

Google accreditations

Mentorship program

Waterfront workplace

Descripción de la vacante

Cross Border Talents in Barcelona seeks a German-speaking Account Manager to guide high-potential accounts through onboarding and growth on our digital advertising platform, with a consultative sales approach.

You’ll handle onboarding, proactive outreach, strategy design, CRM logging, KPI analysis, and full-funnel marketing guidance, while aligning with GDPR and European compliance.

Formación

• Fluent German and professional English required.
• Proven track record in autonomous account management.
• Experience with CRM tools and data-driven outreach.
• Strong presentation and relationship-building skills.
• Knowledge of GDPR and European data regulations.

Responsabilidades

• Onboard new accounts and set up PPC campaigns as the primary contact.
• Maintain proactive, phone-based outreach to advise accounts and uncover growth angles.
• Develop custom strategies to meet client goals and drive results.
• Log interactions and manage account records in the CRM.
• Audit KPIs, present insights, and propose optimizations and reports.
• Guide partners on full-funnel marketing and landing page improvements.
• Share regional market intelligence with internal strategy teams.

Conocimientos

German fluency (C1/C2)

English proficiency

Account management

High-touch communication

AI tools usage

GDPR knowledge

Regional market knowledge

Strategic thinking

Herramientas

CRM software

Descripción del empleo

Become part of an energetic team based in Barcelona, driving growth for a premier digital advertising solution that transforms how businesses expand globally.

We are seeking a specialist with a deep understanding of the German marketplace to guide high-potential accounts—including prospective tech unicorns—through their initial journey with our platform. In this consultative position, you will act as a main advisor tasked with establishing strong client trust, boosting feature adoption, curbing account cancellation, and unlocking revenue expansion opportunities within your assigned portfolio.

Your core mission is to nurture a portfolio of new accounts through target-driven strategy and consultative sales tactics:

• Client Onboarding & PPC Setup: Act as the dedicated point of contact to welcome new accounts and launch top-tier pay-per-click ad campaigns.
• Proactive Account Outreach: Maintain regular phone-based communication to advise accounts, share best practices, and uncover hidden expansion angles.
• Custom Strategy Development: Identify distinct client goals to design effective, sustained campaign configurations that yield immediate results.
• Database & Account Management: Log all client interactions, maintain accurate records, and oversee account records within the CRM.
• KPI Auditing & Analytics: Review campaign performance data to present useful insights, optimizations, and reports to account holders.
• Full-Funnel Marketing Consultation: Guide partners on connecting their ad efforts with their wider conversion funnels, including landing page fixes, audience segmentation, and ad testing.
• Local Market Intelligence: Relay regional insights, competitive updates, and user feedback back to internal strategy teams.

Core Requirements

• Language Proficiency: C1/C2 or native-level fluency in German, paired with professional command of English.
• Account & Tool Management: Proven track record of working autonomously, managing client bases, and utilizing CRM software.
• High-Touch Communication: Comfort with phone-heavy outbound outreach to foster client relationships and stimulate progress.
• Modern Tech Integration: Demonstrated habit of leveraging AI software in daily tasks to customize communication and parse data.
• Professional Attributes: Crisp written/spoken communication, strong presentation skills, business savvy, and a goal-driven focus.
• Regional Business Acumen: Clear comprehension of German commercial practices, corporate hierarchies, agency interactions, and handling cautious prospects.
• Strategic Ecosystem Placement: Capacity to spot emerging German brands and fit our ad platform into their current marketing frameworks.
• Compliance Consciousness: Solid grasp of local European rules (GDPR/privacy standards), adapting outreach to honor strict data regulations.

Preferred Strengths

• High emotional intelligence, structured operational efficiency, and analytical problem-solving skills.
• Forward-thinking, energetic initiative paired with a solution-oriented mindset.

Perks & Benefits Package

• Contract Type: Full-time (39 hours per week), hybrid setup in Barcelona
• Financial Package: €26K base + €4K performance incentive (Opportunity to elevate base to €30K within 12 months)
• Relocation: Complete assistance to ease your transition to Spain
• Healthcare: Fully covered private medical insurance
• Professional Growth: Ongoing skill building, official Google accreditations, and tailored career mentorship
• Environment: Regular team challenges, relaxed business culture, and a prime waterfront workplace

This role serves as a springboard for quick career development. Demonstrate performance to progress along our defined advancement track:

• Tier 1 — Account Manager (Year 1): Accelerate your growth to hit senior status in under a year, elevating your fixed base pay to €30,000 plus bonus potential.
• Tier 2 — Team Leader: Step up into a management capacity to direct team operations and mentor new hires.
• Tier 3 — Quality Analyst: Move into a strategic oversight role focused on auditing ad setups and refining operational standards.