German-Speaking Customer Support - Onsite Training + Growth

Transcom Worldwide; Alicante; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A customer service leader is seeking a German-speaking Customer Service Representative to join their team in Alicante, Spain. The position involves assisting customers with online banking queries and delivering excellent support through various channels. Candidates require strong communication skills and German proficiency. Full training is provided, and there are opportunities for career growth within a friendly and supportive environment.

Servicios

Salary of €1,825.21 gross per month

Permanent contract with 2 months probation

Career growth opportunities

Relocation support

Friendly international team

Formación

• German C1-C2 level and English B2 level required.
• Service-oriented and strong communication skills are essential.
• A valid European passport is necessary.

Responsabilidades

• Help customers with their online banking questions.
• Provide excellent customer experience via phone, email, or chat.
• Contribute to the project's success and propose improvements.

Conocimientos

Strong communication skills

Problem-solving mindset

Basic computer knowledge

Descripción del empleo

A customer service leader is seeking a German-speaking Customer Service Representative to join their team in Alicante, Spain. The position involves assisting customers with online banking queries and delivering excellent support through various channels. Candidates require strong communication skills and German proficiency. Full training is provided, and there are opportunities for career growth within a friendly and supportive environment.