German-Speaking Customer Support & Claims Specialist

Cigna Healthcare; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading health insurance provider in Madrid is seeking German-speaking Customer Service and Claims Representatives to enhance customer experiences. You will handle inquiries, provide accurate information, and guide customers through the claims process. Ideal candidates have strong communication skills and a customer-first mindset. Competitive salary and benefits are offered, along with career development opportunities in a supportive team environment.

Servicios

Competitive salary

Comprehensive health coverage

Paid time off

Flexible work arrangements

Structured training

Formación

• Experience in a customer-facing role is preferred.
• Comfortable navigating multiple systems and documenting accurately.
• Attention to detail and numerical accuracy.

Responsabilidades

• Handle inbound inquiries via phone, email, and chat.
• Provide accurate information on products and services.
• Document claim submissions and maintain records.

Conocimientos

Fluent in German (C1+) and English

Excellent listening skills

Strong communication skills

Problem-solving skills

Descripción del empleo

A leading health insurance provider in Madrid is seeking German-speaking Customer Service and Claims Representatives to enhance customer experiences. You will handle inquiries, provide accurate information, and guide customers through the claims process. Ideal candidates have strong communication skills and a customer-first mindset. Competitive salary and benefits are offered, along with career development opportunities in a supportive team environment.