German-Speaking Customer Support Agent - Spain-based

SIXT; Barcelona; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading mobility service provider in Spain is seeking a Customer Services Agent fluent in German to provide excellent support for customers over the phone and email. This full-time remote position requires at least one year of relevant experience and strong skills in customer service and technical knowledge. Applicants should be enthusiastic and eager to enhance customer satisfaction. Join a highly motivated team and enjoy a work-life balance with various employee benefits.

Servicios

Work from home

Diverse discounts on services

Team building activities

Professional growth opportunities

Formación

• Fluent in German and English, with customer service orientation.
• At least 1 year of experience in a similar role.
• Proficient technical skills in MS Office.

Responsabilidades

• Act as the first point of contact for German customers.
• Support customers over phone and email.
• Engage customers with expert product knowledge.
• Increase customer satisfaction through professional service.
• Collaborate and handle administrative tasks.

Conocimientos

German proficiency

Fluent English skills

Customer orientation

Professional experience in a similar role

Technical skills with MS Office

Flexibility to work remotely

Descripción del empleo

A leading mobility service provider in Spain is seeking a Customer Services Agent fluent in German to provide excellent support for customers over the phone and email. This full-time remote position requires at least one year of relevant experience and strong skills in customer service and technical knowledge. Applicants should be enthusiastic and eager to enhance customer satisfaction. Join a highly motivated team and enjoy a work-life balance with various employee benefits.