German-Speaking Customer Service Specialist - SAP/Salesforce

Omya; Madrid; Híbrido; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading global producer of industrial minerals is seeking Customer Service Support in Madrid. The role involves processing customer inquiries and complaints, supporting administrative tasks, and ensuring service quality. Candidates should have 1 to 3 years of relevant experience and be fluent in English and German. The position offers a flexible hybrid work model and comprehensive benefits including medical insurance and ample holidays.

Servicios

Hybrid Work Model

Daily meal allowance

Flexible retribution benefits

30 Labor Days of Holidays

Language Lessons

Company-subsidized medical insurance

Open and Modern Office Environment

Formación

• 1 to 3 years of experience in customer service or related fields.
• Experience in export transportation or international business preferred.
• Working knowledge of BPCS or similar systems is a plus.

Responsabilidades

• Process returns, credits, and debits in SAP.
• Support Customer Service with administrative tasks.
• Monitor resolution of customer complaints.

Conocimientos

Customer service experience

Organizational skills

Interpersonal skills

Detail-oriented

Fluent in English and German

Herramientas

SAP

Salesforce

Descripción del empleo

A leading global producer of industrial minerals is seeking Customer Service Support in Madrid. The role involves processing customer inquiries and complaints, supporting administrative tasks, and ensuring service quality. Candidates should have 1 to 3 years of relevant experience and be fluent in English and German. The position offers a flexible hybrid work model and comprehensive benefits including medical insurance and ample holidays.