German Speaking Customer Service Agent (mfd) 100 remote

SIXT; Palma de Mallorca; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading mobility service provider is seeking a German-speaking Customer Services Agent to assist customers over the phone and via email from anywhere in Spain. The role requires fluency in German and English, with at least 1 year of professional experience in a similar capacity. This full-time position offers the flexibility of working from home. Join a motivated team and enhance customer satisfaction while enjoying diverse employee benefits.

Servicios

Work Life Balance

Employee Benefits

Team Building Activities

Professional Growth

Formación

• Must have at least 1 year of experience in a similar role.
• Flexibility to work remotely from home Monday to Sunday.

Responsabilidades

• Act as the first point of contact for German customers.
• Provide support for all inquiries before, during, and after the booking.
• Engage customers with expert knowledge of products and services.
• Increase customer satisfaction and loyalty through professional service.
• Handle administrative tasks within the team.

Conocimientos

German proficiency

Fluent English skills

Customer orientation

Professional experience in customer service

MS Office knowledge

Descripción del empleo

You are fluent in German and would like to work from home in Spain. At SIXT we are currently looking for motivated and enthusiastic German-speaking Customer Services Agents to join our team from anywhere in Spain. If you enjoy assisting customers over the phone and via email then this position is made for you. Apply now!

YOUR ROLE

• Act as the first point of contact for German customers providing support for all inquiries before during and after the booking.
• customers via phone and e‑mail communication.
• Engage customers with expert knowledge of products and services.
• Increase customer satisfaction and loyalty through friendly and professional service.
• Collaborate as a team player and handle administrative tasks within the team.

YOUR SKILLS

• German proficiency with fluent English skills.
• Customer orientation with a passion for service and assisting customers.
• Professional experience with at least 1 year in a similar role.
• Technical skills with proven MS Office knowledge.
• Flexibility to work remotely from home Monday to Sunday.

WHAT WE OFFER

• Work Life Balance: This remote position allows to work 100% from home.
• Employee Benefits: Enjoy diverse discounts on SIXT rent, share, ride, and exclusive deals for travel technology and much more.
• Team Building Activities and International Events: Participate in exciting team building activities and global corporate events.
• Professional Growth: Learn from and with a highly motivated and professional team.

Additional Information

About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9 000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi ride and chauffeur services) and SIXT (car subscription), giving our customers access to our fleet of 350 000 vehicles, the services of 4 000 cooperation partners and around 5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2 000 rental stations. At SIXT top‑tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long‑term stability and align our corporate strategy with foresight. Get started with us and apply now!

Remote Work: No

Employment Type: Full‑time

Key Skills: Corporate, Lighting, Marketing & Advertising, Back Office

Department / Functional Area: Customer Service

Experience: Years

Vacancy: 1