German Speaking Customer Service Agent (mfd) 100 remote

SIXT; Barcelona; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading mobility service provider in Spain is seeking a Customer Services Agent fluent in German to provide excellent support for customers over the phone and email. This full-time remote position requires at least one year of relevant experience and strong skills in customer service and technical knowledge. Applicants should be enthusiastic and eager to enhance customer satisfaction. Join a highly motivated team and enjoy a work-life balance with various employee benefits.

Servicios

Work from home

Diverse discounts on services

Team building activities

Professional growth opportunities

Formación

• Fluent in German and English, with customer service orientation.
• At least 1 year of experience in a similar role.
• Proficient technical skills in MS Office.

Responsabilidades

• Act as the first point of contact for German customers.
• Support customers over phone and email.
• Engage customers with expert product knowledge.
• Increase customer satisfaction through professional service.
• Collaborate and handle administrative tasks.

Conocimientos

German proficiency

Fluent English skills

Customer orientation

Professional experience in a similar role

Technical skills with MS Office

Flexibility to work remotely

Descripción del empleo

You are fluent in German and would like to work from home in Spain At SIXT we are currently looking for motivated and enthusiastic German-speaking Customer Services Agents to join our team from anywhere in Spain. If you enjoy assisting customers over the phone and via email then this position is made for you. Apply now!

YOUR ROLE

• Act as the first point of contact for German customers providing support for all inquiries before during and after the booking.
• Support customers via phone and e-mail communication.
• Engage customers with expert knowledge of products and services.
• Increase customer satisfaction and loyalty through friendly and professional service.
• Collaborate as a team player and handle administrative tasks within the team.

YOUR SKILLS

• German proficiency with fluent English skills.
• Customer orientation with a passion for service and assisting customers.
• Professional experience with at least 1 year in a similar role.
• Technical skills with proven MS Office knowledge.
• Flexibility to work remotely from home Monday to Sunday.

WHAT WE OFFER

• Work Life Balance: This remote position allows to work 100% from home.
• Employee Benefits: Enjoy diverse discounts on SIXT rent share ride and SIXT as well as exclusive deals for travel technology and much more.
• Team Building Activities and International Events: Participate in exciting team building activities and global corporate events.
• Professional Growth: Learn from and with a highly motivated and professional team.

Additional Information :

About us :

We are a globally leading mobility service provider with a revenue of 4.00 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (taxi ride and chauffeur services) and SIXT (car subscription) giving our customers access to our fleet of 350000 vehicles the services of 4000 cooperation partners and around 5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2000 rental stations. At SIXT top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Remote Work: No

Employment Type: Full-time