German-Speaking Customer Expert – Premium Support, Relocation

EU Best Jobs; Madrid; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A recruitment agency is seeking a customer service representative fluent in German and English to provide excellent support. The role involves delivering high-quality service, troubleshooting issues, and collaborating with teams to ensure customer satisfaction. Competitive salary with full relocation support to Greece is provided. Ideal candidates will have experience in premium brands and strong interpersonal skills.

Servicios

Relocation support including flight tickets and accommodation

Competitive monthly salary (14 salaries per year)

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

State-of-the-art premises

Formación

• Previous experience in service ideally in a premium or luxury brand.
• Ability to handle sensitive cases.

Responsabilidades

• Deliver exceptional customer service.
• Perform troubleshooting.
• Collect and analyze customer feedback.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams to resolve cases.

Conocimientos

Excellent German language skills

Very good English communication skills

Strong interpersonal skills

Good computer literacy

Familiarity with CRM systems

Educación

Bachelor's degree preferred

Descripción del empleo

A recruitment agency is seeking a customer service representative fluent in German and English to provide excellent support. The role involves delivering high-quality service, troubleshooting issues, and collaborating with teams to ensure customer satisfaction. Competitive salary with full relocation support to Greece is provided. Ideal candidates will have experience in premium brands and strong interpersonal skills.