German-Speaking Customer Care Pro | Hybrid Role

CPM International; Barcelona; Híbrido; Confidencial; Jornada completa

Descripción de la vacante

A vibrant marketing services company is seeking a German Customer Care representative in Barcelona. The role involves advocating for customers, providing expert product information, and delivering omnichannel support. Ideal candidates are fluent in German and English, with strong customer service skills. This position offers a salary between €20,000-23,000 gross per year, a hybrid work model, and additional perks for professional growth.

Servicios

Career Growth

Well-being Support

Perks & Discounts

Health Benefits

Skill Development

Formación

• Exceptional grammar and spelling in German.
• Ability to handle sensitive calls with empathy.
• Proven ability to manage administrative tasks efficiently.

Responsabilidades

• Act as a passionate advocate for customers.
• Provide accurate and insightful information.
• Deliver seamless support across all channels.
• Identify root causes and offer personalized solutions.
• Foster positive customer relationships.

Conocimientos

Fluent in German

Strong English Proficiency

Customer-Centric Approach

Strong Administrative & Analytical Skills

Proactive Problem-Solving

Descripción del empleo

A vibrant marketing services company is seeking a German Customer Care representative in Barcelona. The role involves advocating for customers, providing expert product information, and delivering omnichannel support. Ideal candidates are fluent in German and English, with strong customer service skills. This position offers a salary between €20,000-23,000 gross per year, a hybrid work model, and additional perks for professional growth.