German Speaking Claims Agent for Financial Insurances

Blu Selection; Barcelona; Presencial; EUR 24.000; Jornada completa

Descripción de la vacante

A leading company in the financial insurance sector is seeking a back-office specialist in Barcelona. This role involves supporting customer-facing teams, resolving issues, and ensuring customer satisfaction. The ideal candidate is proactive, organized, and has a passion for administration, with native German and good English or Spanish skills.

Servicios

28 days of holiday per year

Stable international environment

Fast-growing company

Formación

• Native level of German and good proficiency in English or Spanish.
• Previous experience in administrative or back-office work is a plus.
• Valid Spanish work permit required.

Responsabilidades

• Support customer-facing colleagues as a problem solver.
• Ensure quick resolutions for problems.
• Collaborate with partners for issue resolution.

Conocimientos

Organizational skills

Problem-solving

Intercultural communication

Proactivity

Descripción del empleo

Do you have a passion for the world of administration? Are you a fanatic for numbers and interested in the financial insurance sector? Are you organized and seeking a new challenge in the beautiful city of Barcelona?

Become the new back-office specialist in Barcelona for our client!

Your responsibilities and impact as a Claim Agent:

1. Supporting customer-facing colleagues as a problem solver, handling complex issues concerning contracts, etc.
2. Ensuring quick resolutions for problems.
3. Collaborating with partners and providing guidance for issue resolution to achieve customer satisfaction.
4. Being in direct contact with customers to understand and act on their needs.

Skills, qualifications, and interests needed to succeed in this role:

• Native level of German and good proficiency in English or Spanish.
• Previous experience in administrative or back-office work is a plus.
• Ability to work in a coordinated, organized, and autonomous manner.
• Energetic, innovative, and proactive in a fast-paced environment.
• Interest in intercultural communication and the expatriate lifestyle.
• Living in or willing to relocate to Barcelona for an international career and life experience.
• Valid Spanish work permit (required).

What’s in it for you?

• Contract: Permanent with 2 months of probation.
• Working hours: 40 hours/week, Mon-Fri 9 AM – 6 PM.
• Salary: €24,000 gross/year.
• 28 days of holiday per year.
• Work in a stable and international environment.
• Join a fast-growing company.

What to expect from living in Barcelona?

• Experience a diverse and international culture.
• Enjoy a beautiful beach city surrounded by coastal towns and mountains.
• Savor Spanish, Catalan, and international cuisines.
• Engage in a vibrant urban lifestyle with many activities.
• Benefit from sunny Mediterranean weather and a relaxed lifestyle.
• Explore opportunities in a dynamic startup and innovation hub.

Not the right fit? Check our other opportunities for German speakers in Spain or send us your CV for future projects and opportunities.