German Digital Customer Engineer

TP; Bellprat; On-site; EUR 60,000 - 85,000; Full time

Job summary

Teleperformance SE is seeking a Digital Cloud Sales Engineer to support cloud opportunities with technical expertise and consultative selling. You will work with Partners and Sales teams to define requirements, prototype solutions, and demonstrate cloud capabilities across products and regions.

The role emphasizes stakeholder communication, enterprise architecture guidance, and active participation in sales cycles with ongoing training and certification support.

Qualifications

• Bachelor’s degree in CS or related field.
• 5+ years in technical cloud sales engineering or equivalent customer-facing role.
• Experience with Big Data, PaaS, IaaS technologies.
• Knowledge of data technologies such as MapReduce, Hadoop, Spark, Hive, and BigQuery.
• Linux, web technologies and protocols (HTTP, XML, HTML).
• Enterprise networking concepts (DNS, TCP, firewalls).
• Web app development (REST, SOAP, J2EE, Python, JavaScript, PHP).
• Strong communication and presentation skills.

Responsibilities

• Support cloud sales opportunities with technical and consultative input.
• Assist Partners and Sales in evaluating customer requirements and architectures.
• Develop scalable architectures aligned with customer value.
• Create prototypes, demos, and integration examples in partner environments.
• Provide technical guidance and messaging for cloud solutions.
• Manage Salesforce opportunities and required artifacts through sales stages.
• Complete product training and certifications within timelines.

Skills

Cloud computing

Technical sales

Consultative selling

Big Data

Networking concepts

Education

Bachelor's degree in Computer Science or related field

Tools

Salesforce

Job description

Purpose of the RoleSupport Cloud sales opportunities by combining technical expertise with consultative sales skills. The Digital Customer Engineer helps Partners and Sales teams understand customer requirements, evaluate Cloud solutions, and develop scalable architectures that deliver business value. The role is primarily Partner- and Sales-facing, supporting technical evaluations and solution adoption across products, channels, segments, and regions.ResponsibilitiesTechnical Consulting and Architecture: Work with Partners and Sales to define technical requirements, identify barriers to cloud adoption, and recommend scalable future-state architectures aligned with customer needs and business value.Technical Evaluations and Prototyping: Support solution evaluations through the sales stages; build prototypes, demonstrations, and integration examples using Cloud products in Partner environments.Partner and Sales Enablement: Serve as a key technical resource for Partners and Sales teams, addressing technical questions, objections, and blockers throughout sales engagements.Solution Guidance and Messaging: Provide best-practice guidance on integration strategies, enterprise architecture, platforms, and application infrastructure. Prepare and deliver technical briefings, whiteboards, and product messaging that communicate the Google Cloud value proposition.Technical Research and Product Expertise: Interpret Cloud technical documentation and use relevant administrative, development, and support consoles to assess solutions and demonstrate product capabilities.Opportunity Management: Maintain accurate Salesforce opportunity records, ensure technical-win criteria are met, and upload or document required sales-stage artifacts.Training and Certification: Complete required product training and certifications through the designated Learning Management Solution within the established timelines.RequirementsBachelor’s degree in Computer Science or a related technical field, or equivalent practical experience.At least five years of experience in technical sales engineering in cloud computing, or a comparable customer-facing role in professional services or systems engineering.Experience with Big Data, PaaS, and IaaS technologies, plus hands-on experience using or managing databases.Knowledge of data technologies such as MapReduce, Hadoop, Spark, Flume, Hive, Impala, Spark SQL, or BigQuery.Working knowledge of Linux, web technologies and protocols, including HTTP, authentication, cookies/sessions, XML, HTML/XHTML, and XSLT.Understanding of enterprise networking concepts such as DNS, TCP, firewalls, proxy servers, and DMZs.Experience with web application development and integration, including REST, SOAP, J2EE, servlets, Python, JavaScript, PHP, or related technologies.Strong communication and presentation skills, a proactive approach, and the ability to work independently with minimal supervision.Benefits Total Compensation Package: total compensation package 48,656.00€Full-time employment, with working arrangements to be confirmed.Opportunities for professional development and career progression.Continuous training and certifications in Cloud products and solutions.Ongoing coaching and support to facilitate personal and professional growth.Opportunities to participate in sales initiatives and performance-based contests, where applicable.A collaborative and dynamic working environment with opportunities to work with colleagues and partners across teams.