German Digital Customer Engineer

Teleperformance; Barcelona; Sur place; EUR 44 000 - 54 000; Plein temps

Avantages offerts par ce poste

Total compensation 48,656.00€

Full-time employment

Professional development opportunities

Continuous training in Cloud products

Coaching and support for growth

Sales initiatives participation

Collaborative work environment

Résumé du poste

Teleperformance seeks a Digital Cloud Customer Engineer to support Cloud sales opportunities by applying technical expertise and consultative sales skills. You will help Partners and Sales teams understand customer needs, evaluate Cloud solutions, and design scalable architectures that deliver business value.

You will work across products and regions, handle technical evaluations, enable Partners, and communicate Google Cloud value through best-practice guidance and messaging.

Qualifications

• Bachelor’s degree in Computer Science or a related technical field or equivalent practical experience.
• At least five years of experience in technical sales engineering in cloud computing or comparable customer-facing roles.
• Experience with Big Data, PaaS, and IaaS technologies, plus hands-on experience using or managing databases.
• Knowledge of data technologies such as MapReduce, Hadoop, Spark, Flume, Hive, Impala, Spark SQL, or BigQuery.
• Working knowledge of Linux, web technologies and protocols (HTTP, authentication, cookies/sessions, XML, HTML/XHTML, XSLT).
• Understanding of enterprise networking concepts (DNS, TCP, firewalls, proxies, DMZs).
• Experience with web app development and integration (REST, SOAP, J2EE, servlets, Python, JavaScript, PHP).
• Strong communication and presentation skills; ability to work independently.

Responsabilités

• Technical Consulting and Architecture: define technical requirements and future-state architectures with Partners and Sales.
• Technical Evaluations and Prototyping: build prototypes, demos, and integration examples using Cloud products.
• Partner and Sales Enablement: act as a technical resource for Partners and Sales teams.
• Solution Guidance and Messaging: provide best-practice guidance on integration strategies and enterprise architecture.
• Technical Research and Product Expertise: interpret Cloud documentation and demonstrate capabilities using admin/SDK consoles.
• Opportunity Management: maintain Salesforce opportunity records and document sales-stage artifacts.
• Training and Certification: complete product training and certifications within timelines.

Connaissances

Cloud computing

Technical sales

Big Data

Linux

Formation

Bachelor's degree in computer science or related field

Outils

Salesforce

BigQuery

Description du poste

Purpose of the Role

Support Cloud sales opportunities by combining technical expertise with consultative sales skills. The Digital Customer Engineer helps Partners and Sales teams understand customer requirements, evaluate Cloud solutions, and develop scalable architectures that deliver business value. The role is primarily Partner- and Sales-facing, supporting technical evaluations and solution adoption across products, channels, segments, and regions.

Responsibilities

• Technical Consulting and Architecture: Work with Partners and Sales to define technical requirements, identify barriers to cloud adoption, and recommend scalable future-state architectures aligned with customer needs and business value.
• Technical Evaluations and Prototyping: Support solution evaluations through the sales stages; build prototypes, demonstrations, and integration examples using Cloud products in Partner environments.
• Partner and Sales Enablement: Serve as a key technical resource for Partners and Sales teams, addressing technical questions, objections, and blockers throughout sales engagements.
• Solution Guidance and Messaging: Provide best-practice guidance on integration strategies, enterprise architecture, platforms, and application infrastructure. Prepare and deliver technical briefings, whiteboards, and product messaging that communicate the Google Cloud value proposition.
• Technical Research and Product Expertise: Interpret Cloud technical documentation and use relevant administrative, development, and support consoles to assess solutions and demonstrate product capabilities.
• Opportunity Management: Maintain accurate Salesforce opportunity records, ensure technical-win criteria are met, and upload or document required sales-stage artifacts.
• Training and Certification: Complete required product training and certifications through the designated Learning Management Solution within the established timelines.

• Bachelor’s degree in Computer Science or a related technical field, or equivalent practical experience.
• At least five years of experience in technical sales engineering in cloud computing, or a comparable customer-facing role in professional services or systems engineering.
• Experience with Big Data, PaaS, and IaaS technologies, plus hands-on experience using or managing databases.
• Knowledge of data technologies such as MapReduce, Hadoop, Spark, Flume, Hive, Impala, Spark SQL, or BigQuery.
• Working knowledge of Linux, web technologies and protocols, including HTTP, authentication, cookies/sessions, XML, HTML/XHTML, and XSLT.
• Understanding of enterprise networking concepts such as DNS, TCP, firewalls, proxy servers, and DMZs.
• Experience with web application development and integration, including REST, SOAP, J2EE, servlets, Python, JavaScript, PHP, or related technologies.
• Strong communication and presentation skills, a proactive approach, and the ability to work independently with minimal supervision.

• Total Compensation Package: total compensation package 48,656.00€
• Full-time employment, with working arrangements to be confirmed.
• Opportunities for professional development and career progression.
• Continuous training and certifications in Cloud products and solutions.
• Ongoing coaching and support to facilitate personal and professional growth.
• Opportunities to participate in sales initiatives and performance-based contests, where applicable.
• A collaborative and dynamic working environment with opportunities to work with colleagues and partners across teams.