German Customer Service - Collections Specialist

Crevel Europe; Madrid; A distancia; EUR 35.000 - 50.000; Jornada completa

Descripción de la vacante

A global wholesale supplier based in Madrid is seeking an experienced professional for an Accounting role that focuses on debt recovery and management. The ideal candidate will have a Bachelor's degree in accounting or finance, along with 2-4 years of relevant experience. Responsibilities include managing accounts receivable, coordinating metrics, and establishing payment policies. The position offers a dynamic international team environment with the flexibility of remote work.

Servicios

Market-compliant salary

Permanent contract

Team events

Opportunity for remote work

Access to trendy products

Formación

• 2-4 years of experience in debt recovery or management.
• Experience with intracompany and international debtors.
• Hands-on person who can work independently.
• Experience in delivering process improvements in the distribution sector.

Responsabilidades

• Monitor debtor balances to reduce DSO.
• Manage month-end aged debt reporting.
• Coordinate with CFO on account receivable metrics.
• Deal with escalated account receivables cases.
• Define receivables and payment terms policies.

Conocimientos

Debt recovery experience

Analytical mindset

Problem-solving skills

Advanced Excel

Fluent in English

Fluent in German

Educación

Bachelor's degree in accounting or finance

Herramientas

CRM programs like Shopify

Descripción del empleo

We are looking for you!

Are you looking for a new challenge and would love to help us steer our financial cycle in the right direction? Then let’s dive in and get our cash flow and liquidity ready for take-off.

Who we are?

We are Crevel Europe, a global importer & wholesale supplier of Mexican and American products in Europe. We hold a portfolio of more than 1400 products from mainstream and independent brands and serve clients in 33 European countries. We aim to support food service and retail businesses and provide access to top-quality authentic Mexican and American products in the European market at the best price and become the benchmark for international food distribution in Europe.

What would be your job with us?

As we have been growing very fast within the last year, we are in the process of building a new Accounting structure and would love your help within our Collections section. That would include :

• Monitor debtor balances to ensure a reduction in debtors DSO
• Manage month end aged debt reporting and be involved with big debtors situations
• Coordinate with “CFO” account receivables metrics
• Deal with escalated or unresolved cases for account receivables
• Define receivables and payment terms policies and processes
• Ensure credit and collection policies and procedures are adhered to
• Ensure credit limits are set and maintained and decide on credit risks and policies
• Manage legal process and act as first point of contact for the Solicitors and our insurance company, also external debt recovery agencies and factoring services
• Complete bad debt provision for the group
• Manage and report intracompany debts
• KPI analysis for Receivables
• Supervising one Analyst

Why would you be a match for us?

• Ideally you have a bachelor’s degree in accounting or finance, with at least two to four years experience in debt recovery or management
• Experience with intracompany and international debtors

Hands‑on person, who can work independently

Analytical mindset and problem‑solving skills

Good business acumen for problem solving

Positive can‑do attitude when it comes to delivering business change

Experience in delivering process improvements initiatives preferably within Distribution Sector

Working with Excel on an advanced level comes easily to you and with CRMs programs like Shopify

Fluent in English AND German

What do we offer?

International environment

• You will be part of a young, dynamic international team with more than 10 nationalities in 4 countries

Start-up mentality

• You will build and shape the future of our company directly, without complex hierarchies

Cool products

• You have direct access to more than 1,000 products and trendy brands that Crevel Europe sells internationally (e.g. Takis, Mr. Beast, Liquid Death, Tajin, Prime etc.)

100% remote work possible

• You also have the opportunity to work in a co‑working in Madrid

Team events & get‑togethers

• Exchange ideas with your colleagues on a regular basis and feel part of our team – even remotely

Great benefits :

Market‑compliant salary and permanent contract