General Building Manager — Purpose-Built Student Accommodation

Sonae Sierra; Coslada; Presencial; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

Sonae Sierra, a leading real estate company in España, seeks an experienced On-site Operations Manager to oversee day-to-day asset management in the Madrid region. You will coordinate facilities, security, and service contractors to ensure smooth operations and tenant satisfaction.

You will lead a multi-disciplinary on-site team, manage budgets, enforce health and safety standards, and ensure regulatory compliance. A hands-on leader with strong collaboration skills is essential.

Formación

• 5+ years in a customer-facing operational management role, ideally with at least 2 years of on-site leadership.
• Experience in PBSA, co-living, or build-to-rent residential experience, OR hospitality (hotel duty/operations manager, aparthotel, F&B-led venue), OR a blend of front-of-house and facilities/building management.
• Track record managing a physical asset: planned and reactive maintenance oversight, contractor and supplier management, health & safety compliance.
• Direct line management of a multi-disciplinary on-site team (reception, maintenance, cleaning, security).
• Budget ownership or meaningful budget input (occupancy, OpEx control, ancillary revenue).
• Mobilisation and lease-up experience: hitting occupancy and lease-up targets at go-live, renewals and re-bookings.
• University/external-stakeholder relationships: builds and maintains partnerships to support referrals and reputation.
• On-call accountability: on-site responsibility for emergency response, incident management, and out-of-hours escalation.

Responsabilidades

• Contractor management: procures, manages, and holds to SLA all on-site service contracts — security, maintenance, and cleaning — controlling cost, quality, and performance.
• Water systems / Legionella: ensures a Legionella prevention and control plan and periodic sampling/analysis by accredited bodies, in line with current Spanish regulation.
• Thermal installations (HVAC / ACS): arranges preventive maintenance and periodic inspections of heating, cooling, ventilation, and domestic-hot-water systems under the applicable regulations.
• Electrical installations: books periodic low-voltage inspections and maintains routine electrical-safety testing.
• Fire protection & lifts: maintains fire-protection systems and lift inspections, with compliant schedules.
• Records & audit trail: keeps a complete compliance log of certificates, maintenance records, and inspection dates.

Conocimientos

Customer-facing management

On-site leadership

Budget management

Facilities/building management

Contractor/supplier management

Emergency response

Descripción del empleo

Sonae Sierra is a fully integrated real estate company delivering end-to-end solutions across development, management, and investment. With over 35 years of experience, we manage more than €6.8 billion in assets across a diverse range of asset classes and have built a solid track record with leading investors and financial institutions.

Our international presence spans 36 countries in Europe, Latin America, Africa, and Asia, supported by a team of around 900 people. Guided by strong ethical principles and a deep commitment to sustainability, we are focused on long-term value creation, operational excellence, and growth.

At Sonae Sierra, you will thrive in an open-minded, multicultural community that values diverse perspectives and expertise. Here, you are empowered to own your journey, tap into a rich ecosystem of learning, and build a meaningful career shaping the future of real estate.

Requirements:

• 5+ years in a customer-facing operational management role, ideally with at least 2 years of on-site leadership.
• Prior PBSA, co-living, or build-to-rent residential experience, OR hospitality (hotel duty/operations manager, aparthotel, F&B-led venue), OR a documented blend of front-of-house and facilities/building management across the career.
• Track record managing a physical asset: planned and reactive maintenance oversight, contractor and supplier management, health & safety compliance.
• Direct line management of a multi-disciplinary on-site team (reception, maintenance, cleaning, security).
• Budget ownership or meaningful budget input (occupancy, OpEx control, ancillary revenue).
• Mobilisation and lease-up experience: accountable for hitting occupancy and lease-up targets at go-live, driving renewals and re-bookings, and protecting the asset's commercial performance year on year.
• University and external-stakeholder relationships: builds and maintains partnerships with local universities, the owner, and community stakeholders to support referrals, reputation, and positive town-and-gown relations.
• On-call accountability: ultimate on-site responsibility for emergency response, incident management, and out-of-hours escalation, with emergency procedures documented and regularly rehearsed.

Responsibilities

• Contractor management: procures, manages, and holds to SLA all on-site service contracts — security, planned and reactive maintenance, and cleaning — controlling cost, quality, and performance.
• Water systems / Legionella: ensures a Legionella prevention and control plan and periodic sampling/analysis by accredited bodies are in place, with records retained, in line with current Spanish regulation (RD 487/2022, as amended).
• Thermal installations (HVAC / ACS): arranges preventive maintenance and periodic inspections of heating, cooling, ventilation, and domestic-hot-water systems under the RITE (RD 1027/2007).
• Electrical installations: books periodic low-voltage inspections via an authorised control body (OCA) under the REBT (RD 842/2002), and maintains routine electrical-safety testing of installations and equipment.
• Fire protection & lifts: maintains fire-protection systems and periodic inspections under the RIPCI, and lift maintenance and statutory inspections, all to the required schedules. xqysrnh
• Records & audit trail: keeps a complete, inspection-ready compliance log of all certificates, maintenance records, and inspection dates, and tracks renewals so no certification lapses.

If this sounds like the kind of challenge you would enjoy, we'd love to hear from you!