GenAI CoE Lead

CHEP; Madrid; Híbrido; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A global logistics company is seeking a Lead for Generative AI initiatives to spearhead strategic development and harness AI for business solutions. This senior role involves overseeing a multidisciplinary team and executing innovative Proof-of-Concepts. The ideal candidate will have experience in managing AI projects and a strong background in technology leadership. The position offers a hybrid work model with opportunities for growth.

Servicios

Hybrid work model

Work-life balance

Formación

• 1 year of GenAI CoE experience preferred.
• 10 years of management information systems experience.
• Strong process and data modelling skills.
• Experience with Agile delivery.
• Proven experience in direct contact with users to solve issues.
• Global business experience including working remotely.
• Experience in service business or CPG companies with complex supply chains.

Responsabilidades

• Spearhead strategic development of Generative AI initiatives.
• Define and evolve the CoE operating model.
• Oversee a team of Data Scientists and AI Engineers.
• Drive innovation through Proof-of-Concept experimentation.
• Implement AI strategy by building core capabilities.
• Lead commercialization of new platform launches.

Conocimientos

Adaptability

Cross-Functional Work

Data-Driven Decision Making

Digital Literacy

Emotional Intelligence

Feedback

Inclusive Leadership

Innovation

Prioritization

Stakeholder Engagement

Educación

Bachelor’s Degree in Software Engineering, Computer Science or relevant business field

AI and GenAI certification

IT Cloud certification

Project/Program Management qualifications (PMP/PgMP)

Scrum Master and Product Owner qualifications (PSM/PSPO)

Herramientas

JIRA

Confluence

Descripción del empleo

CHEP helps move more goods to more people in more places than any other organization on earth via our 347 million pallets crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share‑and‑reuse business model the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work‑life balance and flexibility through our Hybrid Work Model.

Job Description

You’ll spearhead the strategic development, implementation and governance of Generative AI initiatives across the organization. This senior leadership role demands a visionary with deep expertise in AI technologies and a proven ability to translate cutting‑edge research into scalable high‑impact business solutions. The Lead will define and evolve the CoEs operating model, oversee a multidisciplinary team of Data Scientists, AI Engineers, Demand Managers and Domain Experts, and ensure alignment with enterprise priorities through rigorous use‑case selection, ethical oversight and performance measurement. Key responsibilities include driving innovation through Proof‑of‑Concept (PoC) experimentation, establishing guardrails and governance frameworks, and fostering a culture of AI fluency and responsible adoption.

You’ll also implement the AI strategy by building core capabilities supporting federated delivery and integrating GenAI into business processes in collaboration with product operations and executive leaders. The ideal candidate will possess strong leadership, communication and strategic planning skills with a track record of delivering transformative AI solutions in complex environments. This role offers a unique opportunity to shape the future of AI at Brambles, guiding the enterprise through its next phase of digital evolution.

Key Responsibilities May Include

• Develop and execute strategic platform growth plans including platform portfolio prioritization by segment, life‑cycle analysis and platform commercialization with customers.
• Lead the development of a portfolio of platform solutions from strategy, concept, product development, validation through commercialization to deliver new revenue to meet the 5‑year strategic plan.
• Define and implement the development process to ensure developments follow a consistent process, leading the business case through commercialization and post‑launch to ensure effective utilization of both internal and external resources based upon defined performance KPIs.
• Develop and define segment‑based value propositions of the key platform portfolio to ensure a strong value proposition is defined and communicated throughout the supply chain.
• Develop and define product positioning, packaging and pricing strategy to produce the highest possible long‑term market share.
• Lead the commercialization of new platform launches through key commercialization milestones being met to support the validation of the business case (revenue cycle time, damage rate).
• Maintain on‑going forecasts of volume and revenue for assigned product portfolio and work closely with business planning and Finance to track and manage future forecasts and growth.
• Lead the enablement of the commercial teams with competitive information, high‑level and detailed product presentations, technical and solution‑oriented training.
• Own and facilitate the idea generation process and monitor the introduction of innovation ideas into the stage‑gate process.

Core Focus Areas

• Lead a team of cross‑functional resources (full/part‑time FTEs and contractors/consultants) to deliver GenAI CoE services to the organization including governance, value mapping, change management and technological change.
• Lead the GenAI CoE core and extended teams through an ongoing meeting cadence and engagement model.
• Evaluate and enable an AI Platform for GenAI engineering lifecycle to scale GenAI use cases from pilot or experimentation to enterprise‑scale deployments.
• Federation and dissemination: evangelize and demonstrate applied AI platform capabilities and features.
• Facilitate GenAI research and proof of concepts to better understand the potential capabilities and how they may be applied to Brambles use cases.
• Curate and evaluate use cases for value mapping purposes.
• Collaborate with the GenAI Foundry squad to conduct research and develop a global GenAI toolset that will become the foundation of our GenAI capabilities in a federated model.
• Working with the GenAI Foundry demonstrate rapid exploration and experimentation using an applied AI platform.
• Minimize risk to the organization by providing and enhancing governance processes such as AI assessment, responsible AI practices, GenAI guardrails, ongoing reviews of GenAI initiatives, interaction with work councils, etc.
• Continually review and update the existing GenAI strategy, vision, objectives and goals to determine if there are any potential gaps or opportunities for improvement.
• Understand the current CoE setup and structure, areas of interaction. Identify gaps in the existing CoE setup and consensus on CoE model, org design, funding and identify core team members to drive the CoE.
• Value realization method to identify value and perform prioritisation of GenAI use cases by leveraging a multi‑dimensional evaluation framework.
• Define operating model & talent management (training, enablement for GenAI skills and ability to find the right Data Scientists, ML, Data Engineers/Analysts at the right time – enterprise knowledge graph, architecture process, reimagining led by AI orchestration and agentic systems).

Qualifications

• Bachelor’s Degree ideally in Software Engineering, Computer Science or relevant business field preferred or equivalent combination of education/experience.
• AI and GenAI certification.
• IT Cloud certification.
• Project/Program Management qualifications (PMP/PgMP).
• Scrum Master and Product Owner qualifications (PSM/PSPO).

Experience

• 1 year of GenAI CoE experience (preferred).
• 10 years of management information systems experience.
• Strong process and data modelling skills.
• Experience with Agile delivery.
• Proven experience in direct contact with users to solve issues with customer and business applications.
• Experience leading or participating in major business and IT initiatives.
• Global business experience including working remotely with globally scattered users and IT teams including external partners (desirable).
• Working in a service business or CPG companies with a sophisticated supply chain (desirable).

Knowledge

• Highly developed analytical problem‑solving, reasoning and assessment skills.
• Requirements planning and management: gathering, communications, analysis, documentation, scope management and implementation.
• Experience using JIRA and/or Confluence to capture project information.
• Strong business acumen and awareness of technical trends/solutions for web and IT at large.
• Ability to address and resolve issues and negotiate to satisfactory completion while demonstrating excellent customer service skills.

Remote Type

Hybrid Remote

Skills to succeed in the role

Adaptability, Cross‑Functional Work, Data‑Driven Decision Making, Digital Literacy, Emotional Intelligence, Feedback, Inclusive Leadership, Innovation, Inspiring Others, Learn From Mistakes, Mentorship, Motivating Teams, Prioritization, Stakeholder Engagement, Strategic Thinking, Talent Development.

Equal Opportunity Employer

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class.

Key Skills

Administrative Skills, Facilities Management, Biotechnology, Creative Production, Design And Estimation, Architecture.

Employment Type: Full-Time

Experience: years

Vacancy: 1