Front Desk Guest Service Associate (Madrid)

Protempo; Santa Cruz de Tenerife; On-site; EUR 21,000 - 28,000; Full time

Job summary

Madrid Marriott is seeking a Guest Service Representative to deliver exceptional service during check-in and check-out. You will guide guests through their stay, respond to requests, and support daily operations in a fast-paced hotel environment.

Ideal candidates are customer-focused, able to stand for extended periods, and committed to professional appearance and conduct in line with brand standards.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Guest Service Representatives will assist guests with check-in and check-out and provide a smooth service experience.
• Handle guest requests, process operational needs, and complete reports as needed.
• Maintain professional appearance and adhere to company policies and confidentiality.

Education

High school diploma or GED equivalent

Job description

Madrid Marriott is seeking a Guest Service Representative to deliver exceptional service during check-in and check-out. You will guide guests through their stay, respond to requests, and support daily operations in a fast-paced hotel environment.

Ideal candidates are customer-focused, able to stand for extended periods, and committed to professional appearance and conduct in line with brand standards.