French Telesales Agent remote in Spain

Recruit4.work; Madrid; A distancia; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

An international organization is seeking a sales professional fluent in French to provide customer support and insurance services. Ideal candidates will have at least 1 year of sales experience and be comfortable in a dynamic team environment. This hybrid role is based in Spain and offers competitive salary with high commissions, alongside meal vouchers and company-sponsored life insurance.

Servicios

Competitive salary with high sales commissions

Meal vouchers (Tickets Restaurant)

Company-sponsored Life Insurance

Language classes in English or Spanish

Formación

• Minimum 1 year of (tele)sales experience.
• Dynamic, detail-oriented, and a team player.

Responsabilidades

• Handle inbound calls in French for insurance services.
• Explain legal warranty terms and consumer insurance.

Conocimientos

Fluent in French

Good command of English and Spanish (B1)

Strong negotiation skills

Customer-oriented approach

Excellent communicator

Herramientas

Microsoft Office

CRM systems

Descripción del empleo

Overview

Become part of an international organization that has been supporting over 16 million people worldwide for more than a century! Do you have sales experience and want to contribute to a team that helps people across the globe? If so, we are looking for you!

You will be a key member of an Elite Team that implements best practices and tests new products and materials to enhance customer experience.

Responsibilities

• Handle inbound calls in French, assisting customers with insurance-related services.
• Answer calls from consumers who have recently purchased an appliance and wish to register it.
• Collect and confirm all necessary details to complete the product registration.
• Explain the legal warranty terms, introduce consumer insurance, and offer additional coverage options.
• Apply effective sales techniques, address objections professionally, and guide customers through the insurance process.
• Maintain excellent customer service standards, adapt to changes, and work towards set targets.
• Provide valuable feedback on process improvements and best practices.
• Ensure accurate data entry for client registrations and insurance offerings.
• Follow compliance guidelines and company policies.

Your profile

• Fluent in French, with a good command of English and Spanish (B1 level).
• Customer-oriented with a friendly and professional approach.
• Minimum 1 year of (tele)sales experience with strong negotiation skills.
• Dynamic, detail-oriented, diplomatic, and an excellent communicator.
• Team player with a proactive attitude and a passion for delivering great customer service.
• Comfortable using Microsoft Office tools and CRM systems.

Benefits

• Competitive salary with high sales commissions.
• Meal vouchers (Tickets Restaurant).
• Company-sponsored Life Insurance.
• A young, dynamic, and international work environment with modern and comfortable working conditions.
• Opportunity to take English or Spanish language classes.

Location

Hybrid or Remote position, based in Spain