French Telesales Agent remote

Recruit4Work; Torremolinos; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

An international organization is seeking a sales professional fluent in French to assist customers with insurance services. You will handle calls, facilitate product registrations, and maintain customer service standards. Required qualifications include tele-sales experience and fluency in French, with English and Spanish as assets. This hybrid position provides a competitive salary with commissions and other benefits in a dynamic work environment.

Servicios

Competitive salary with high sales commissions

Meal vouchers (Tickets Restaurant)

Company-sponsored Life Insurance

Opportunity for language classes

Formación

• Minimum 1 year of (tele)sales experience.
• Dynamic, detail-oriented, and excellent communication skills.
• Team player with a proactive attitude.

Responsabilidades

• Handle inbound calls in French related to insurance services.
• Assist customers with appliance registration and warranty explanations.
• Guide customers through the insurance process.

Conocimientos

Sales experience

Fluency in French

Good command of English

Spanish (B1 level)

Negotiation skills

Customer service orientation

Herramientas

Microsoft Office

CRM systems

Descripción del empleo

Become part of an international organization that has been supporting over 16 million people worldwide for more than a century! Do you have sales experience and want to contribute to a team that helps people across the globe? If so, we are looking for you!

You will be a key member of an elite team that implements best practices and tests new products and materials to enhance customer experience.

Your Responsibilities

• Handle inbound calls in French, assisting customers with insurance-related services.
• Answer calls from consumers who have recently purchased an appliance and wish to register it.
• Collect and confirm all necessary details to complete the product registration.
• Explain the legal warranty terms, introduce consumer insurance, and offer additional coverage options.
• Apply effective sales techniques, address objections professionally, and guide customers through the insurance process.
• Maintain excellent customer service standards, adapt to changes, and work towards set targets.
• Provide valuable feedback on process improvements and best practices.
• Ensure accurate data entry for client registrations and insurance offerings.
• Follow compliance guidelines and company policies.

Your Profile

• Fluent in French, with a good command of English and Spanish (B1 level).
• Customer-oriented with a friendly and professional approach.
• Minimum 1 year of (tele)sales experience with strong negotiation skills.
• Dynamic, detail-oriented, diplomatic, and an excellent communicator.
• Team player with a proactive attitude and a passion for delivering great customer service.
• Comfortable using Microsoft Office tools and CRM systems.

Benefits

• Competitive salary with high sales commissions.
• Meal vouchers (Tickets Restaurant).
• Company-sponsored Life Insurance.
• A young, dynamic, and international work environment with modern and comfortable working conditions.
• Opportunity to take English or Spanish language classes.

Location

Hybrid or remote position, based in Spain.