French Telesales Agent remote

Recruit4Work; Barcelona; A distancia; EUR 28.000 - 35.000; Jornada completa

Descripción de la vacante

An international organization is seeking a customer service representative fluent in French to join their dynamic team in Barcelona. This hybrid role involves handling inbound calls, assisting customers with insurance-related inquiries, and applying effective sales techniques. Candidates should have a strong customer orientation, negotiation skills, and a minimum of one year of sales experience. Competitive salary with various benefits is offered.

Servicios

Competitive salary with high sales commissions

Meal vouchers (Tickets Restaurant)

Company-sponsored Life Insurance

Opportunity to take language classes

Formación

• Minimum 1 year of (tele)sales experience.
• Dynamic, detail-oriented, and excellent communicator.
• Comfortable using digital tools and adapting to new processes.

Responsabilidades

• Handle inbound calls in French for insurance services.
• Collect and confirm necessary details for product registration.
• Apply effective sales techniques and guide customers.

Conocimientos

Fluent in French

Good command of English

Customer-oriented

Strong negotiation skills

Herramientas

Microsoft Office

CRM systems

Descripción del empleo

Become part of an international organization that has been supporting over 16 million people worldwide for more than a century! Do you have sales experience and want to contribute to a team that helps people across the globe? If so, we are looking for you!

You will be a key member of an Elite Team that implements best practices and tests new products and materials to enhance customer experience.

Your Responsibilities

• Handle inbound calls in French, assisting customers with insurance-related services.
• Answer calls from consumers who have recently purchased an appliance and wish to register it.
• Collect and confirm all necessary details to complete the product registration.
• Explain the legal warranty terms, introduce consumer insurance, and offer additional coverage options.
• Apply effective sales techniques, address objections professionally, and guide customers through the insurance process.
• Maintain excellent customer service standards, adapt to changes, and work towards set targets.
• Provide valuable feedback on process improvements and best practices.
• Ensure accurate data entry for client registrations and insurance offerings.
• Follow compliance guidelines and company policies.

Your profile

Fluent in French , with a good command of English and Spanish (B1 level) .

Customer-oriented with a friendly and professional approach.

Minimum 1 year of (tele)sales experience with strong negotiation skills.

Dynamic, detail-oriented, diplomatic , and an excellent communicator.

Team player with a proactive attitude and a passion for delivering great customer service.

Comfortable using Microsoft Office tools and CRM systems.

Benefits

Competitive salary with high sales commissions.

Meal vouchers (Tickets Restaurant).

Company-sponsored Life Insurance.

A young, dynamic, and international work environment with modern and comfortable working conditions.

Opportunity to take English or Spanish language classes.

Location

Hybrid orRemote position, based in Spain