French Tech Support Associate - Remote Spain, Training Provided

Neo Horizon; Madrid; A distancia; EUR 24.000 - 30.000; Jornada completa

Descripción de la vacante

A leading technology company is looking for a French Customer Support Associate to provide remote support for users of premium audio products. The ideal candidate will be fluent in French and proficient in English, with strong customer service experience. Responsibilities include responding to inquiries, resolving technical issues, and guiding customers through applications like Soundtouch and Bose Music. This role offers comprehensive training and flexible working conditions within Spain.

Servicios

Comprehensive paid training

Formación

• Fluent in French and proficient in English.
• Strong customer service experience, ideally in technical support.
• Understanding of IT topics such as signal path connectivity and wireless networking.

Responsabilidades

• Respond to incoming inquiries from French-speaking users.
• Resolve technical incidents and guide customers through platforms like Soundtouch and Bose Music.
• Maintain expertise in user-specific applications and provide status updates.

Conocimientos

Fluent in French

Proficient in English

Strong customer service experience

Understanding of IT topics

Communication skills

Teamwork

Descripción del empleo

A leading technology company is looking for a French Customer Support Associate to provide remote support for users of premium audio products. The ideal candidate will be fluent in French and proficient in English, with strong customer service experience. Responsibilities include responding to inquiries, resolving technical issues, and guiding customers through applications like Soundtouch and Bose Music. This role offers comprehensive training and flexible working conditions within Spain.