French-Speaking Luxury Customer Experience Specialist

EU Best Jobs; Barcelona; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading recruitment agency is looking for customer service professionals fluent in French and English in Barcelona, Spain. The role involves delivering premium customer support and requires previous experience ideally in luxury brands. Competitive salary, relocation support to Greece, and professional development are offered. Training provided with a focus on customer satisfaction in every interaction.

Servicios

Complete relocation support

Competitive monthly salary (14 salaries per year)

Health care benefits

Free online Greek language courses

State-of-the-art workplace

Formación

• Previous experience in customer service ideally in a premium or luxury brand.
• Ability to handle sensitive cases.

Responsabilidades

• Deliver exceptional customer service.
• Perform troubleshooting.
• Analyze customer feedback.
• Escalate cases when necessary.
• Manage customers and support them.
• Collaborate with teams to resolve cases.

Conocimientos

Excellent French language skills

Very good English communication skills

Strong interpersonal skills

Good computer literacy

Educación

Bachelor's degree preferred

Herramientas

CRM systems

Descripción del empleo

A leading recruitment agency is looking for customer service professionals fluent in French and English in Barcelona, Spain. The role involves delivering premium customer support and requires previous experience ideally in luxury brands. Competitive salary, relocation support to Greece, and professional development are offered. Training provided with a focus on customer satisfaction in every interaction.