French Speaking Customer Service Agent In Greece - Fully Paid Relocation

Mercier Consultancy Medical; España; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A consultancy firm is offering an exciting opportunity for a French Speaking Customer Service Agent in Greece. The role includes assisting French-speaking clients with inquiries, providing detailed product information, and resolving issues. Candidates should be fluent in French, preferably with customer service experience. Benefits include a competitive salary, fully paid relocation, and health insurance.

Servicios

Fully Paid Relocation Package

Monthly Performance Bonus

Health Insurance

Formación

• Fluency in French (both written and spoken); English is a plus.
• Experience in customer service, ideally in a dynamic environment.
• Ability to troubleshoot issues and resolve complaints.

Responsabilidades

• Assist French-speaking customers via phone, email, and chat.
• Provide thorough explanations of product features and services.
• Document all customer interactions in the CRM system.

Conocimientos

Fluency in French

Strong communication skills

Conflict resolution

Herramientas

CRM systems

Descripción del empleo

French Speaking Customer Service Agent In Greece - Fully Paid Relocation

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a French Speaking Customer Service Agent based in Greece, complete with fully paid relocation. This role is ideal for individuals seeking an adventurous career change in a vibrant and culturally rich environment while providing exceptional service to French-speaking clients.

Responsibilities

• Assist French-speaking customers via phone, email, and chat with inquiries related to products and services
• Provide thorough explanations of product features, troubleshoot issues, and resolve customer complaints effectively
• Document all customer interactions in our CRM system to ensure quality service and follow-up
• Collaborate with team members to improve service delivery and customer satisfaction
• Stay informed about new products, promotions, and policies to deliver accurate information to customers
• Contribute to a positive team environment by sharing insights and best practices

Requirements

• Fluency in French (both written and spoken); a command of English is beneficial
• Experience in customer service, ideally in an international or dynamic environment
• Strong communication skills with a focus on providing excellent customer service experience
• Ability to resolve conflicts and provide effective solutions to customer inquiries
• Proficient in using CRM systems and familiar with standard office applications
• Willingness to relocate to Greece and adapt to a new environment
• A positive attitude and an eagerness to learn and grow within the company

Benefits

• Competitive Monthly
• Fully Paid Relocation Package
• Monthly Performance Bonus
• Fully Paid Training
• Health Insurance
• 2 Extra Salaries Per Year
• And Much More..