French-Speaking Customer Care Specialist — Hospitality SaaS

Amenitiz; Barcelona; Presencial; EUR 30.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Comprehensive health & wellness coverage

Stock options

Vibrant office in Barcelona

Unforgettable team experiences

Flexible salary access

Tailored remuneration options

Book purchasing for learning

Dynamic career opportunities

Descripción de la vacante

Amenitiz, based in Barcelona, is seeking a Customer Care Specialist to enhance client relationships and ensure customer satisfaction. In this role, you will deliver top-notch support through various channels and guide clients in using our platform effectively.

Ideal candidates are native French speakers, with excellent communication in English and fluency in at least one additional language. The position offers competitive salary, health benefits, and a vibrant office atmosphere.

Formación

• Previous experience in a customer-facing role is essential.
• Experience managing CRM tools is a plus.
• Ability to adapt communication styles for customers.

Responsabilidades

• Deliver high-quality customer support through chat, phone, and email.
• Guide clients in using Amenitiz's platform.
• Build strong relationships to enhance loyalty and satisfaction.

Conocimientos

Native French speaker

Communication skills in English

Fluency in Spanish, Italian, or Portuguese

Customer orientation

Organisational skills

Problem-solving skills

Descripción del empleo

Amenitiz, based in Barcelona, is seeking a Customer Care Specialist to enhance client relationships and ensure customer satisfaction. In this role, you will deliver top-notch support through various channels and guide clients in using our platform effectively.

Ideal candidates are native French speakers, with excellent communication in English and fluency in at least one additional language. The position offers competitive salary, health benefits, and a vibrant office atmosphere.