Fraud & Payments Specialist – Risk & KYC Analytics

Rank Group; Ceuta; On-site; EUR 30,000 - 48,000; Full time

Job summary

Rank Group is seeking a Payments and Fraud Analyst to join the Customer Operations function. You will analyse customer accounts to detect fraudulent activity, process payments, and handle related escalations under the Payments and Fraud Team Lead.

You will review account activity, perform KYC, monitor deposits/withdrawals, and help minimize financial risk while adhering to compliance and internal procedures.

Qualifications

• Minimum one year experience in a similar position within the iGaming industry.
• Experience with payments processing tools (Nuvei/SafeCharge/Worldpay) is desirable.
• Experience with fraud prevention and using detection tools.
• Proficient in Microsoft Office.

Responsibilities

• Resolve internal escalations from Fraud & Risk, AML and Payment Analysts on complex and suspicious cases.
• Update and create new procedures and tasks when needed.
• Develop into daily volumes and team performance to ensure that SLAs and KPIs are met.
• Support F&P Team Leader to ensure that SLAs and KPIs are met.
• Identify customers whose play/activity may indicate gambling issues and escalate to Safer Gambling.
• Conduct KYC and ongoing monitoring on affiliate deals.

Skills

Fraud analysis

Payments processing

KYC

AML knowledge

MS Office

Tools

Nuvei

SafeCharge

Worldpay

Job description

Rank Group is seeking a Payments and Fraud Analyst to join the Customer Operations function. You will analyse customer accounts to detect fraudulent activity, process payments, and handle related escalations under the Payments and Fraud Team Lead.

You will review account activity, perform KYC, monitor deposits/withdrawals, and help minimize financial risk while adhering to compliance and internal procedures.