FinCrime Investigator & Operations Specialist

1089 Outpayce, S.A.U.; Madrid; Presencial; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

Amadeus is seeking a FinCrime Operations Specialist to protect our business and customers by executing day-to-day controls across AML, Fraud, Sanctions, Transaction Monitoring, and KYC/KYB. You will investigate alerts, perform onboarding checks, and make risk-based decisions while contributing to a robust operating model.

The ideal candidate will have experience in Financial Crime, strong KYC/KYB knowledge, and fluency in English and Spanish, with an analytical and proactive mindset to

Formación

• Relevant experience, ideally within a regulated business or Financial Crime environment, with a Bachelor’s degree.
• Strong KYC/KYB knowledge and experience with AML, Fraud, Sanctions or Transaction Monitoring processes.
• Analytical, proactive and solution-oriented, with strong attention to detail and excellent workload/time-management skills.
• Comfortable using Microsoft Office, particularly Excel, and working with operational systems and databases.
• Fluent in English and Spanish, with strong communication skills and confidence engaging with customers, stakeholders and partners.
• Passionate about technology and AI-driven innovation, with a continuous-learning mindset and genuine drive to improve processes and ways of working.

Responsabilidades

• Execute FinCrime controls: Conduct KYC/KYB onboarding and refresh checks, review and investigate AML, Fraud, Sanctions and Transaction Monitoring alerts, and ensure accurate, well-documented decisions within agreed SLAs and quality standards.
• Support risk management & improvement: Identify risks, recurring issues and process inefficiencies, escalating complex or high-risk cases, and contributing to process improvements, workflow tuning, SOP updates and ad-hoc FinCrime projects.
• Collaborate with stakeholders: Work closely with Product, Customer Support, Technology, partners and other internal teams, providing operational guidance and leading discussions where required.
• Maintain strong operational standards: Keep up to date with relevant FinCrime typologies, risk indicators, policies and procedures, ensuring consistent and compliant application of controls.

Conocimientos

KYC/KYB knowledge

AML

Fraud

Sanctions

Transaction Monitoring

Analytical thinking

Time management

Excel

Educación

Bachelor’s degree

Herramientas

Excel

Descripción del empleo

Amadeus is seeking a FinCrime Operations Specialist to protect our business and customers by executing day-to-day controls across AML, Fraud, Sanctions, Transaction Monitoring, and KYC/KYB. You will investigate alerts, perform onboarding checks, and make risk-based decisions while contributing to a robust operating model.

The ideal candidate will have experience in Financial Crime, strong KYC/KYB knowledge, and fluency in English and Spanish, with an analytical and proactive mindset to