Founding Human Resources Manager

Maisa

Barcelona

Hybrid

EUR 65,000 - 90,000

Full time

3 days ago

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Benefits offered by this job

Remote work option

Weekly team lunches in Valencia and-/'

Hybrid hubs in Valencia, Barcelona, &

Job summary

Maisa is hiring a hands-on HR leader to own people operations across Spain and international hires. You will partner with leadership to design clear policies, manage onboarding, contracts, leaves, benefits and offboarding, and ensure scalable processes as the company grows.

You’ll implement policy playbooks in Revolut People, handle complex worker classifications, and work cross-functionally with Finance, Legal and department heads to sustain a culture of high engagement and fair practices.

Qualifications

Deep knowledge of Spanish labour law and employment practices.
Proven experience in employee relations and labour negotiations.
Ability to build and maintain HR policies across fast-growing teams.

Responsibilities

Lead leadership partnership and employee relations for Spain and international hires.
Own onboarding, contracts, leaves, benefits and offboarding with clear guidance.
Design and implement policy landings in Revolut People across time zones.
Collaborate daily with Finance, Legal and department heads to scale HR operations.

Skills

People operations

Employee relations

Policy development

Negotiation

Spanish labour law

English & Spanish fluent

Tools

Revolut People

Deel

Job description

The Best of Both Worlds

About The Company

The Best of Both Worlds

At Maisa, we believe great work happens when people have the freedom to choose the setup that works best for them.

Prefer the flexibility of remote work? You’re welcome to work remotely. Most of our roles are currently focused on Spain, although depending on the position and profile, we may be open to hiring from other locations.

Looking for some social energy? Our hybrid setup gives you the option to connect and work alongside teammates at our hubs in Valencia, Barcelona, Madrid and Murcia. And as we grow, our spaces will grow with us: when we build a team of more than 10 people in a location, our ambition is to create a hub there too.

We also want the time we spend together in person to be worth it. Today, that includes weekly transportation from the city center to our Valencia headquarters and weekly team lunches in Valencia and Barcelona, with more experiences to come as our teams and hubs evolve.

The Culture is OURS to Create

We’re still shaping how we work together—and that’s part of what makes joining Maisa now specifically exciting.

Everyone who joins has the opportunity to influence how we collaborate, connect, and build our culture. Rather than inheriting a finished playbook, you’ll have a voice in creating it.

Remote when you want flexibility. Together when you want connection. And a culture you can help shape from day one.

About The Role

The role

You’ll be our first in-house HR expert. Recruitment at Maisa is already strong. This role makes what happens after the offer just as strong: reliable People operations, fair employee relations and clear rules that hold as we scale.

We don't believe in big HR teams. We believe in tight, clear guidelines that let a company that works, flies and scales fast keep its bar.

Our policies exist. The gap is execution. You'll close it by partnering with our leadership team and VPs so they know which policies apply, how to use them and why they matter. You'll negotiate, hold the line and make sure the rules are followed, softly but surely.

This is a dynamic, cross-functional, hands-on role. You'll work daily with Finance, Legal, Security and every department head.

What You'll Own

Leadership partnership and employee relations

Be the go-to partner for the leadership team and VPs on every people policy: what applies, when and how
Turn policy into playbooks, briefings and decision guides managers actually use
Handle exceptions through one clear process, and say no when the answer is no
Mediate conflicts impartially, handle sensitive concerns with discretion, and resolve or escape fairly

Employee lifecycle

Own onboarding for Spain and international hires, from signed offer to day one, with managers running early check-ins
Manage contract changes, leaves of absence, benefits and offboarding, with clear guidance at every stageKeep employee records in Revolut People accurate and confidential
Use feedback, check-ins and exit insights to spot recurring issues and reduce avoidable turnover

Policy, time and wellbeing

Audit the policy library in Revolut People, close the gaps, and make every policy findable and acknowledged
Own leave rules: holiday carry-over, days off in lieu, compensatory rest and time recording
Set up official holiday calendars per autonomous community
Design on-call and out-of-hours policies for a team working across time zones, including compensation, rest and the right to disconnect
Spot signs of burnout and team tension early, and bring in specialist support when needed

Contracts and compliance

Keep employment contracts and annexes compliant, clear and fair to both Maisa and our people
Remote vs hub: distance-work agreements for remote employees, clear rules for hub-based ones
Make sure every offer letter goes out with its job description
Get us ready for Spain's pay transparency rules: objective pay criteria and compliant hiring practices
Work with our labour advisory firm on payroll inputs, registrations and Social Security

Security and audit

Own the people controls for SOC 2 and ISO 27001: screening, confidentiality, security awareness training, disciplinary process, joiner and leaver access, and the evidence auditors ask for

Immigration and global mobility

Run Spanish immigration end to end with external counsel: highly qualified professional permits, Startup Law routes, digital nomad visa, EU Blue Card, renewals and family reunification
Manage right-to-work across countries and be our main contact with Deel, our EOR, for international employees
Manage business travel and cross-border work, flagging tax and social security exposure with Finance and Legal

Vendors and making policy land

Manage People vendors: EOR, background checks, health insurance and HRIS
Document processes in handbooks and playbooks
Explain the rules so everyone at Maisa understands them: All Hands sessions, FAQs and onboarding content, starting with carry-over

Who You Are

You've been through it: you joined a startup early and stayed until it passed 500 to 1,000 employees with its culture and performance bar intact. You can tell us what broke and what you did about it.
Deep knowledge of Spanish labour law: contracts, collective agreements, Social Security, sick leave, working time, rest periods and workplace disputes
Proven employee relations and mediation experience through rapid growth and organisational change
A strong negotiator and communicator. You influence senior leaders without relying on authority, challenge them constructively, and hold boundaries without damaging relationships.
Sound judgement and empathy: you find solutions that are fair to people and practical for the business
Hands‑on visa and right‑to‑work experience across countries, Spain above all
Experience working with a labour advisory firm (gestoría) on payroll and registrations
Time in a regulated environment: fintech, banking, or a SOC 2 or ISO 27001 company
A builder: you write the policy, configure the system and brief the leaders yourself
Fluent in English and Spanish

Nice to have