Founders Associate

Jobtailor; Las Palmas de Gran Canaria; Presencial; EUR 24.000 - 36.000; Jornada completa

Descripción de la vacante

JobTailor in Europe is seeking a German-speaking Operations & Customer Relations Associate to join the core team in Las Palmas. You will build relationships with customers, support our orders, invoices, and internal processes while helping scale our sustainable, custom-printed to-go packaging business.

You bring a degree in business administration and a structured, self-reliant mindset, plus proficiency with CRM systems like Pipedrive and MS Office.

Formación

• Native German speaker.
• Outgoing and communicative with strong relationship-building skills.
• Long-term customer relationships are a priority.
• Degree in business administration or a comparable field with practical experience.
• Structured, self-reliant and organized in a dynamic startup.
• Proficient with CRM systems (e.g. Pipedrive) and MS Office.
• Committed to solving challenges and going the extra mile.

Responsabilidades

• Join core team and help establish deinetuete as a leading sustainable packaging provider in Europe.
• Assist customers with orders, deliveries, invoices, products and general inquiries.
• Support day-to-day operations, maintain orderly structures, coordinate processes.
• Support preparatory accounting tasks, review documents, prepare invoices.
• Work directly with founders, coordinate tasks and accelerate operational decisions.
• Identify recurring problems and design improved workflows to increase efficiency.

Conocimientos

Business Administration

Preparatory Accounting

Invoice Preparation

Document Review

Workflow Design

Strong Communication

Outgoing Personality

Relationship Building

Problem Solving

Reliability

Educación

Business Administration degree

Descripción del empleo

Responsibilities

• Company building: Join the core team and help establish deinetuete as a leading provider of sustainable, custom-printed to-go packaging in Europe.
• Customer service: Assist our customers with questions about orders, delivery times, invoices, products and general inquiries — friendly, solution-oriented and reliable.
• Back office & administration: Support day-to-day operations, maintain clean structures, coordinate internal processes and ensure tasks are completed reliably.
• Accounting: Support preparatory accounting tasks, review documents, prepare invoices and receipts, and work closely with our tax advisor and internal contacts.
• Founders Associate: Work directly with the executive team, prepare topics, coordinate tasks, research information and help accelerate the execution of operational decisions.
• Process development: Identify recurring problems, help design improved workflows, and contribute to making our company more efficient, structured and scalable.

Requirements

• Native German speaker.
• Outgoing and communicative: You are a strong communicator and can quickly build relationships by phone, email or in person.
• Long-term customer relationships are a matter of course for you.
• Business administration knowledge: You hold a degree in business administration (BWL) or a comparable field and have practical experience.
• Structured & self-reliant working style: You are well organized, work independently and keep an overview of your tasks and goals — even in a dynamic startup environment.
• Digital affinity: You are proficient with CRM systems (e.g. Pipedrive), MS Office and digital tools.
• Passion for the shared project: You are resilient, reliable, always keep the big picture in mind, enjoy solving challenges successfully and are willing to go the extra mile for our joint success.

ATS Optimization Keywords

Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.

Hard Skills

• Business Administration
• Preparatory Accounting
• Invoice Preparation
• Document Review
• Workflow Design

Soft Skills

• Strong Communication
• Outgoing Personality
• Relationship Building
• Problem Solving
• Reliability