Fleet Service Technician - Iberia

The Goodyear Tire & Rubber Company; Palma de Mallorca; A distancia; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading tire manufacturer is seeking a Fleet Services Technician for the Total Mobility department. This role will focus on managing tire performance, ensuring quality service from providers, and analyzing service data to improve profitability. Candidates should have relevant vocational training, strong communication skills, and a proactive approach. This position is remote, based in the north of Portugal, with 70% travel required.

Servicios

Good working environment

Opportunities for professional development

Continuous training

Attractive benefits package

Formación

• Medium grade vocational training or similar.
• Experience in post-sale service for trucks and fleet tires is a plus.
• Knowledge of the tire transport industry is advantageous.
• Proficiency in Microsoft Office and advanced Excel skills.

Responsabilidades

• Manage tire performance through proper guidelines and service policies.
• Ensure high standards of service quality with service providers.
• Coordinate with fleet contacts for quality service provision.
• Audit and analyze tire maintenance services.
• Encourage registration and monitor tire shipment for recycling.
• Promote mobility solutions and analyze reporting data for improvements.

Conocimientos

Communication skills

Analytical skills

Flexibility

Agile approach

Educación

Medium grade vocational training or similar

Herramientas

Microsoft Office

Excel (Advanced)

Descripción del empleo

At Goodyear Iberia we want to expand our team, specifically we are looking for a person who wants to grow with us, adding value within Total Mobility department as a Fleet Services Technician.

Primary Purpose of the Position

Goodyear Total Mobility: Communicate, support, and coordinate our quality service provided by Goodyear's Service Providers for Goodyear contracted fleets. Reporting on mileage analysis while bearing the responsibility for giving approval to the work of Service Providers, with particular emphasis on cost-effectiveness and appropriate service level.

Principal duties and responsibilities

• Tire management, control, monitoring all the tires so they are used correctly (reuse where relevant). Establishing guidelines and service policies to achieve the best mileage performance.
• Service Providers: working with them to be sure that a high standard of quality service is provide, enabling this trough effective communication, improvement plans, and use of technological applications.
• Coordinating with fleets points of contact, enabling the provision of quality service.
• Tire maintenance services: auditing, controlling, monitoring and analyzing the services provided.
• To register and promote the registration of the shipment and monitoring of demounted tires for recycling and retread, via e-Casing application.
• To promote the use and training of our mobility solutions, and to follow up and analyze data provided by our reporting tools, with a view to optimizing and improving our profitability.
• Have a proactive approach to the use of our reporting tools, auditing service reviewsin order to develop and implement service improvement plans.

Requirements

• Medium grade vocational training or similar.
• Post-Sale Service for truck and fleet tires (nice to have).
• Tire transport industry knowledge (nice to have).
• Microsoft Office (user), Excel (preferably Advanced), Internet (user), Apps (user).
• Remote position (home office) based in North part of Portugal area and availability to travel (70%).
• Flexibility, communication skills, analytical skills, agile approach to day to day activities.
• Languages: English is highly valued.

What we offer

• Good working environment
• Development in a multinational environment.
• Opportunities for professional development in the company.
• Possibility of continuous training.
• Attractive benefits package.

Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 53 facilities in 20 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to