Fleet Maintenance Support

europcar; Madrid; Presencial; EUR 32.000 - 46.000; Jornada completa

Descripción de la vacante

Europcar Mobility Group in Madrid seeks a Maintenance Coordinator II to keep our fleet on the road by coordinating repairs and supporting operations.

You will analyze processes, train team members, and document records while collaborating with mechanics, operations, and admin staff to maintain service levels.

Formación

• Experience in fleet maintenance or repair coordination.
• Strong communication skills with stakeholders at all levels.
• Proactive problem-solving with a focus on process improvement.

Responsabilidades

• Coordinate vehicle repairs across the operations network to meet service levels and lead times.
• Advise stakeholders on workshop-related topics to support informed decisions.
• Monitor end-to-end repair processes and address delays or bottlenecks.

Conocimientos

Fleet maintenance

Repair coordination

Administrative support

Process improvement

Stakeholder communication

Herramientas

Fleet management systems

Descripción del empleo

Europcar Mobility Group

At Europcar Mobility Group , our purpose is to help to change the way you move. We are guided by our core values: We are happy to help , We embrace change , We take responsibility , We act with respect and We move as one . Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.

Job Description

Join Our Team as a Maintenance Coordinator II - Keep Our Fleet Running Smoothly!

Are you passionate about fleet maintenance, process optimization, and delivering exceptional support to operations teams? We are looking for a talented Maintenance Coordinator II to join our Mechanic & Repairs team within the broader Fleet function. In this pivotal role, you'll help ensure our vehicles stay on the road, support seamless repair coordination, and play a key part in driving continuous improvement across our maintenance operations.

Key Responsibilities

• Coordinate and manage vehicle repairs across the operations network, ensuring all repairs meet defined service levels and lead time targets.
• Advise stakeholders on workshop‑related topics, providing expertise and guidance to support informed decision‑making.
• Monitor and track end‑to‑end repair processes, proactively addressing delays or bottlenecks to maintain high service standards.
• Contribute to process analysis and optimization initiatives, collaborating with senior experts to identify areas for improvement and implement best practices.
• Identify training needs within the team and support the development and delivery of training materials.
• Document and maintain accurate process records in partnership with senior experts, ensuring compliance and process transparency.
• Ensure accurate and timely execution of all administrative tasks related to vehicle maintenance and repairs.

What We're Looking For

• A detail‑oriented professional with experience in fleet maintenance, repair coordination, or a related administrative support role.
• Strong communication skills and the ability to advise and collaborate effectively with stakeholders at all levels.
• A proactive problem‑solver with a keen eye for process improvement and operational efficiency.
• Ability to manage multiple tasks and priorities in a fast‑paced environment while maintaining a high standard of accuracy and service.

Ideal Experience

• Previous experience in a fleet maintenance, repair coordination, or workshop administration role.
• Exposure to process analysis, documentation, and optimization projects.
• Experience working with cross‑functional teams, including mechanics, operations, and administrative staff.
• Familiarity with tracking and reporting repair lead times and service levels.

Skills & Competencies

• Excellent organizational and administrative skills.
• Strong analytical and process‑oriented mindset.
• Effective written and verbal communication abilities.
• Ability to work independently and as part of a collaborative team.
• Proficiency in standard office software and fleet management systems is an advantage.

Why Join Us

At our company, you'll be part of a supportive and innovative team dedicated to keeping our fleet operations running efficiently. We value your expertise and offer opportunities to grow your skills, contribute to impactful process improvements, and make a difference in our daily operations. You're invited to join a dynamic work environment.

We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a glo