Fine-Dining Guest Experience Waiter

Catalonia Hotels & Resorts Group; Barcelona; On-site; EUR 18,000 - 26,000; Full time

Job summary

W Hotels in Barcelona is seeking a non-management Food & Beverage Associate to serve courses and beverages, assist with menu questions, and coordinate with the kitchen to ensure timely delivery and special requests.

The role requires high school diploma or GED and at least 1 year of related experience, with no supervisory duties. Expect daily stations, safety protocols, and accurate billing during service.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Serve food courses and alcoholic beverages to guests.
• Set tables according to type of event and service standards.
• Answer questions on menu selections.
• Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability.
• Record transaction in MICROS system at time of order.
• Check in with guests to ensure satisfaction with each food course and/or beverages.
• Maintain cleanliness of work areas, china, glass, etc., throughout the day.
• Complete closing duties, including restocking items, turning off lights, etc.
• Present physical and accurate check to guest and process payment.
• Follow all safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.

Skills

Communication

Guest service

Teamwork

Education

High school diploma or GED

Tools

MICROS POS

Job description

W Hotels in Barcelona is seeking a non-management Food & Beverage Associate to serve courses and beverages, assist with menu questions, and coordinate with the kitchen to ensure timely delivery and special requests.

The role requires high school diploma or GED and at least 1 year of related experience, with no supervisory duties. Expect daily stations, safety protocols, and accurate billing during service.