FinCrime Specialist

1089 Outpayce, S.A.U.; Madrid; Presencial; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

Amadeus is seeking a FinCrime Operations Specialist to protect our business and customers by executing day-to-day controls across AML, Fraud, Sanctions, Transaction Monitoring, and KYC/KYB. You will investigate alerts, perform onboarding checks, and make risk-based decisions while contributing to a robust operating model.

The ideal candidate will have experience in Financial Crime, strong KYC/KYB knowledge, and fluency in English and Spanish, with an analytical and proactive mindset to

Formación

• Relevant experience, ideally within a regulated business or Financial Crime environment, with a Bachelor’s degree.
• Strong KYC/KYB knowledge and experience with AML, Fraud, Sanctions or Transaction Monitoring processes.
• Analytical, proactive and solution-oriented, with strong attention to detail and excellent workload/time-management skills.
• Comfortable using Microsoft Office, particularly Excel, and working with operational systems and databases.
• Fluent in English and Spanish, with strong communication skills and confidence engaging with customers, stakeholders and partners.
• Passionate about technology and AI-driven innovation, with a continuous-learning mindset and genuine drive to improve processes and ways of working.

Responsabilidades

• Execute FinCrime controls: Conduct KYC/KYB onboarding and refresh checks, review and investigate AML, Fraud, Sanctions and Transaction Monitoring alerts, and ensure accurate, well-documented decisions within agreed SLAs and quality standards.
• Support risk management & improvement: Identify risks, recurring issues and process inefficiencies, escalating complex or high-risk cases, and contributing to process improvements, workflow tuning, SOP updates and ad-hoc FinCrime projects.
• Collaborate with stakeholders: Work closely with Product, Customer Support, Technology, partners and other internal teams, providing operational guidance and leading discussions where required.
• Maintain strong operational standards: Keep up to date with relevant FinCrime typologies, risk indicators, policies and procedures, ensuring consistent and compliant application of controls.

Conocimientos

KYC/KYB knowledge

AML

Fraud

Sanctions

Transaction Monitoring

Analytical thinking

Time management

Excel

Educación

Bachelor’s degree

Herramientas

Excel

Descripción del empleo

FinCrime Specialist

Join our FinCrime team as a FinCrime Operations Specialist, where you’ll play a key role in protecting our business and customers by executing day-to-day controls across AML, Fraud, Sanctions, Transaction Monitoring, and KYC/KYB. You’ll investigate alerts, conduct onboarding and due diligence checks, make risk-based decisions, and contribute to building a robust, efficient, and continuously improving Financial Crime operating model.

Key Responsibilities

• Execute FinCrime controls: Conduct KYC/KYB onboarding and refresh checks, review and investigate AML, Fraud, Sanctions and Transaction Monitoring alerts, and ensure accurate, well-documented decisions within agreed SLAs and quality standards.
• Support risk management & improvement: Identify risks, recurring issues and process inefficiencies, escalating complex or high-risk cases, and contributing to process improvements, workflow tuning, SOP updates and ad-hoc FinCrime projects.
• Collaborate with stakeholders: Work closely with Product, Customer Support, Technology, partners and other internal teams, providing operational guidance and leading discussions where required.
• Maintain strong operational standards: Keep up to date with relevant FinCrime typologies, risk indicators, policies and procedures, ensuring consistent and compliant application of controls.

About the Ideal Candidate

• Relevant experience, ideally within a regulated business or Financial Crime environment, with a Bachelor’s degree.
• Strong KYC/KYB knowledge and experience with AML, Fraud, Sanctions or Transaction Monitoring processes.
• Analytical, proactive and solution-oriented, with strong attention to detail and excellent workload/time-management skills.
• Comfortable using Microsoft Office, particularly Excel, and working with operational systems and databases.
• Fluent in English and Spanish, with strong communication skills and confidence engaging with customers, stakeholders and partners.
• Passionate about technology and AI-driven innovation, with a continuous-learning mindset and genuine drive to improve processes and ways of working.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation,age, beliefs, disability or any other characteristics protected by law.

Why Join Us

We are Amadeus and we make travel work better for everyone, everywhere. As part of our global team of 20,000+ passionate team members across 100+ locations, you’ll join a community united by a love for travel and technology. We’re not just shaping the future of travel; we’re using it as a force for good, enriching lives and supporting our planet. Here, you’ll be free to innovate and grow with driven colleagues. Join us on a journey where you will help us bring the world closer!