Financial Lines Claims Adjuster

AIG Insurance; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading insurance company is seeking a Financial Lines Claims Adjuster to manage a portfolio of complex claims. The ideal candidate will have strong experience in Financial Lines topics and a law degree is preferred. This role emphasizes timely and customer-focused resolution of claims and promotes compliance with best practices. The company values diversity and offers a comprehensive benefits package.

Servicios

Comprehensive benefits package

Formación

• Strong experience and knowledge in Financial Lines technical claims topics.
• Fluency in English required.
• Experienced in stakeholder management.

Responsabilidades

• Responsible for a portfolio of complex claims.
• Promote compliance with best practices.
• Support Financial Lines Claims Manager.

Conocimientos

Organizational skills

Negotiation

Conflict Management

Mediation Experience

Financial Concepts

Fraud

Workers' Compensation Law

Math

Educación

Law degree preferred

Descripción del empleo

Join us as a Financial Lines Claims Adjuster to take on key responsibilities within a world-class claims function.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership we take pride in delivering responsive fair and professional service with empathy and efficiency.

How you will create an impact

Focused on Financial Lines business you will be responsible for a portfolio of complex claims from coverage inquiry through legal liability assessment and quantum analysis to timely and accurate resolution.

Your goal will be timely accurate and customer-focused claim resolution minimizing indemnity exposure and mitigating vendor and legal expense you will actively promote and demonstrate the principles of Treating Customers Fairly in claims handling.

You will also contribute to continuous improvement in Claims by supporting Quality Assurance / Regional Audit processes ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders.

Promote compliance with best practice for all aspects of claims assessment / handling and actively promote Claims Handling Values.

Support the Financial Lines Claims Manager and claims team on an ongoing basis and work closely with underwriters providing feedback on claims issues wording and market trends.

Proactively identify and review suspect / fraudulent claims on a consistent basis in line with company internal requirements.

Strengthen good relationships with internal and external customers and drive excellent customer service.

What youll need to succeed

Strong experience and knowledge as a specialist in Financial Lines technical claims topics

Law degree preferred

Fluent in English

Advanced knowledge of legal / regulatory and litigation / procedural requirements for Financial Lines .

Experienced in stakeholder management both internal (underwriting distribution actuarial finance and executive management) and external (brokers major account clients)

Experience in negotiation mediation arbitration and ADR skills on higher value complex claims.

Policy language skills enabling accurate and consistent policy wording interpretation.

A track record of following up effectively on recommendations from technical claims audits and continuous file handling improvement.

The ability to influence claims and non-claims stakeholders to effectively direct claims strategy.

The ability to assist with technical training to the teams claim handlers as required.

Attention to detail

Good time management and prioritization skills.

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group Inc. its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race colour religion age gender gender expression national origin veteran status disability or any other legally protected categories. At AIG we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation growth and profitability. Through a wide variety of programs and initiatives we invest in each employee seeking to ensure that our people are not only respected as individuals but also truly valued for their unique perspectives.

Ready to apply We would love to hear from you.

At AIG we value in-person collaboration as a vital part of our culture which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG our people are our greatest asset. We know how important it is to protect and invest in whats most important to you. That is why we created our Total Rewards Program a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health wellbeing and financial securityas well as your professional developmentto bring peace of mind to you and your family.

Welcome to a culture of inclusion

Were committed to creating a culture that truly respects and celebrates each others talents backgrounds cultures opinions and goals. We foster a culture of inclusion and belonging through learning cultural awareness activities and Employee Resource Groups (ERGs). With global chapters ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIGs greatest assets and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

Key Skills

• Load & Unload
• Organizational skills
• Financial Concepts
• Fraud
• Math
• Mediation Experience
• Pricing
• Conflict Management
• Workers' Compensation Law
• Medicare
• negotiation
• Workers' Compensation

Functional Area : CL - Claims

Employment Type : Full-Time

Experience : years

Vacancy : 1