Field Services Senior Technician (SAT) - Data Center Solutions

Delta Electronics; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A technology solutions company is seeking a Service Engineer for its operations in Spain. The role involves creating service content, maintaining a knowledge base, and supporting on-site service activities. Candidates should have experience with UPS and data center solutions, excellent communication skills, and a bachelor's degree in a relevant field. Fluency in English and Spanish is essential, and a Spanish work permit is mandatory.

Servicios

Competitive benefits package

Work-life balance

Development opportunities

Formación

• Very good knowledge and experience with UPS and data center solutions.
• Minimum three years of experience working in the industry in Spain.
• Good technical understanding of power & infrastructure solutions.
• Excellent communication skills.
• Able to discuss and communicate technical details at a high level and in simple terms.
• Excellent understanding of end-to-end service processes.
• Fluent in English and Spanish.
• Good MS Office knowledge.
• Willingness to travel.
• Spanish work and residence permit is a must.

Responsabilidades

• Creation and updating of service content for supporting remote and on-site service activities.
• Maintenance of service knowledge base.
• Communication of identified product issues to Quality and R&D.
• Planning and conducting of trainings for Authorized Service Partners.
• Occasional on-site support for commissioning & complex technical issues.
• Product design improvement support.
• Participation in global projects and solutions development activities.

Conocimientos

Computer Hardware

Customer Service

Hand Tools

Computer Networking

Field Service

POS

Windows

Mechanical Knowledge

Service Technician Experience

Merchandising

Project Coordination

Troubleshooting

Educación

Bachelor's degree in electrical engineering or relevant field

Descripción del empleo

Delta is looking for a Service Engineer for its service operations in EMEA region. The Service Engineers objectives are collection creation and approval of (UPS) service-related content in order to ensure efficient remote on-site service repair activities during overall product lifetime with required knowledge. Furthermore the positions objective is to support Datacenter solution design improvement resolution of complex technical issues and align identified product problems with Engineering Quality and R&D.

Some of the main responsibilities

• Creation and updating of service content for supporting remote and on-site service activities with close co-operation with R&D Engineering and Project management teams for Spanish market
• Maintenance of service knowledge base
• Communication of identified product issues to Quality and R&D
• Planning and conducting of trainings for Authorized Service Partners
• Occasional on-site support for commissioning & complex technical issues
• Product design improvement support
• Participation in global projects and solutions development activities

Qualifications

• Very good knowledge and experience with UPS and data center solutions.
• Minimum three years of experience working in the industry in Spain.
• Good technical understanding with understanding of power & infrastructure solutions
• Excellent communication skills
• Able to discuss and communicate technical details both at a high level and in simple layman skills
• Bachelors degree in electrical engineering or relevant field
• Excellent understanding of end-to-end service processes
• Fluent English and Spanish.
• Good MS Office knowledge
• Willingness to travel
• Spanish work and residence permit is a must.

Additional Information

We offer a competitive benefits package and work‑life balance. We are also committed to the development of our people building a long career with us.

As an innovative and global company you are offered a friendly working atmosphere and a constructive working environment leaving much room for new possibilities and ideas. Use this opportunity and show us your motivation and vision for the future.

Remote Work: No

Employment Type: Full-time

Key Skills

• Computer Hardware
• Customer Service
• Hand Tools
• Computer Networking
• Field Service
• POS
• Windows
• Mechanical Knowledge
• Service Technician Experience
• Merchandising
• Project Coordination
• Troubleshooting

Experience: years

Vacancy: 1