Field Service Technician – Electrical Safety for Rail

Sécheron Hasler Group; Getafe; In loco; EUR 26.000 - 36.000; Tempo pieno

Descrizione del lavoro

Sécheron Hasler Group in Getafe, Madrid, is hiring a Customer Service Technician to carry out preventive and corrective maintenance, perform diagnosis, and support after-sales service.

You will document repairs, test repaired devices, and collaborate with sales and customer support to expand service activity. The role requires strong technical troubleshooting, attention to detail, and the ability to work independently with a customer-oriented mindset.

Competenze

• Strong technical troubleshooting and diagnostic skills.
• Ability to perform maintenance, repair, and testing.
• Excellent attention to detail and documentation.
• Good communication and interpersonal skills.

Mansioni

• Carrying out preventive and corrective maintenance, upgrading, and renovation of equipment in workshop (Getafe, Madrid) or at customer site.
• Realizing the troubleshooting and/or condition analysis on the ESS devices to determine appropriate repair/maintenance.
• Performing maintenance and repair work in accordance with the relevant technical documentation and procedures.
• Ensuring the operational performances of the repaired devices by performing the appropriate routine test.
• Reporting in writing the realized repair work in detail including the spare parts used, and the testing results on the dedicated protocol.
• Maintaining workshop tools, measuring instruments, and equipment in proper condition.
• Collaborating with the sales and the customer support to promote the service activity to potential clients.
• Collaborating on other after-sales service needs of the Sécheron Hasler group in Spain and abroad.
• For client sites or other ESS service centres visits, traveling approximately 20% of working time (equivalent to 45 days per year) is also included.

Conoscenze

Technical troubleshooting

Customer-oriented

Independent working

Descrizione del lavoro

Sécheron Hasler Group in Getafe, Madrid, is hiring a Customer Service Technician to carry out preventive and corrective maintenance, perform diagnosis, and support after-sales service.

You will document repairs, test repaired devices, and collaborate with sales and customer support to expand service activity. The role requires strong technical troubleshooting, attention to detail, and the ability to work independently with a customer-oriented mindset.