Field Service Technician

BlackBerry Inc.; Zaragoza; Hybrid; EUR 32,000 - 45,000; Full time

Benefits offered by this job

Comprehensive Insurance Coverage

Lunch Allowance / Cantine

Home Office Flexibility

Learning & Training

Wellbeing Program

Employee Share Acquisition Plan

Job summary

ABB is seeking a Field Service Technician in Spain (Zaragoza) to perform installation, commissioning, routine maintenance, and on-site or remote support for processing equipment in pulps and paper industries. You will work with customers and ABB teams, resolving issues and delivering high-quality service while following safety guidelines.

The role requires up to international travel, on-call rotations every two weeks, and a collaborative, customer-focused approach within a hybrid work model.

Qualifications

• Higher education in Electrical, Electronic or Automation or related field.
• 2+ years in commissioning, maintenance or field service roles.
• Experience with QCS systems is valuable and recognized.

Responsibilities

• Install, commission and service equipment at customer sites.
• Identify and troubleshoot technical issues; perform on-site or remote support.
• Coordinate with customers and ABB teams to deliver quality service.
• Handle on-call service and travel for domestic and international sites.

Skills

Electrical & Electronics

Automation

PLC programming

MS Office

Spanish & English

Driver license

Education

Higher Education in Electrical/Electronic or Automation (CFGS/FP II)

Tools

QCS systems

MS Office tools

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Service Team Leader__Your Role and ResponsibilitiesIn this role you will be responsible for providing routine maintenance and on-site or remote technical support. The position involves approximately 140 days of domestic and occasional international travel, as you will be providing hands-on assistance at customer sites.As a Field Service Technician, you will execute service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point while delivering quality and satisfying customer service in Pulps and Paper Industries.Work model: #LI-hybridPerforming service tasks like installation and commissioning of equipment, identifying technical problems, making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.)Take on-call service according to customer contracts, at least one complete week every 2 weeks. During the week of on-call service, 24h total availability to go to customer on-site to solve the incidencesConsulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelinesCreating and maintaining strong relationships with customers, appreciating their needs and providing specialist assistance and solutionsCoordinating and executing specialist projects through planning, meeting milestones and regular reviewsTroubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the futureIdentifying opportunities to develop new service applications, equipment and methodsOur teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.Qualifications for the RoleHigher Education (Spanish CFGS/FP II) or University studies (Electric, Electronic or Automation)More than two years of experience in jobs like: commissioning, maintenance, technical assistance, working as maintenance and/or field service technician for mechanical and electronic tasks. Previous experience in QCS systems will be valuedSound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing of insert specific product and industry/sectorKnowledge of MS Office tools, any PLC programming languageAvailability to work sporadic weekends and public holidays. Availability to travel to domestic and/or international sitesProven leadership skills, with a collaborative, solution-focused approach and strong written and spoken communication skillsFluent Spanish and English written and spokenValid Driver license in Spain and work permit in SpainWhat’s in it for you?We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forwardBenefitsWe invest in our people with benefits that go beyond the basics because your future matters.️ Comprehensive Insurance Coverage: You’ll be covered by our collective insurance plans in Spain – life, accident, and travel assistance – so you can feel secure whether you're at work or on the road.️ Lunch Allowance / Cantine: Enjoy subsidized meals or cantine access depending on your location. Home Office Flexibility: Work from wherever suits you best thanks to our flexible remote work options. Benefits Platform: Enjoy exclusive deals and discounts on everything from tech to travel through our employee benefits portal. Employee Share Acquisition Plan: Want to invest in your future? Join our share acquisition plan and grow with the company. Learning & Training: Take advantage of a wide range of learning opportunities grow, upskill, and move forward in your career. Wellbeing Program: From mental health support to wellness activities, we’ve got your back—mind and body.More about usABB is a global technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. By connecting its engineering and digitalization expertise, ABB helps industries run at high performance, while becoming more efficient, productive and sustainable so they outperform. At ABB, we call this ‘Engineered to Outrun’. The company has over 140 years of history and around 110,000 employees worldwide. ABB’s shares are listed on the SIX Swiss Exchange (ABBN) and Nasdaq Stockholm (ABB). www.abb.comAt ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity, generations, etc. Together, we are embarking in a journey where each one of us, individually and collectively, welcomes and celebrates individual differences.Guide the future. This is where innovation accelerates, industries are reimagined, and your impact powers the world ahead. Run What Runs the World.#ABBCareers#RunwithABB#RunwhatrunstheworldBuilding a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact?Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.