Field Service Technician

VOLPAK; Santa Perpètua de Mogoda; Presencial; EUR 25.000 - 40.000; Jornada completa

Descripción de la vacante

A leading company in pouch-type packaging seeks a service technician based in Santa Perpètua de Mogoda. This role involves troubleshooting and maintaining packaging machinery, requiring 2-3 years of experience along with strong mechanical and electronics knowledge. The position offers flexible hours, insurance, and travel opportunities.

Servicios

Flexible timetable

Life insurance

Optional Medical insurance (50% company supported)

Private parking

Formación

• 2-3 years’ experience with packaging machines, especially Flexible Pouching machinery.
• Basic knowledge of electronic programming is a plus.
• Advanced English proficiency.

Responsabilidades

• Troubleshoot and diagnose breakdowns on installed machines.
• Prepare service reports, time sheets, and expense reports.
• Carry out preventive and corrective maintenance at customer sites.

Conocimientos

Mechanical experience

Electronics knowledge

Technical troubleshooting

Communication skills in English

Microsoft Office Pack knowledge

Descripción del empleo

About the Company

Volpak is a leading organization headquartered in Santa Perpétua de Mogoda, Spain.

As a key player in pouch-type packaging for over 40 years, we specialize in designing horizontal form-fill-seal, vertical multi-lane, and cartoning machines.

Our business portfolio encompasses a wide range of innovative solutions in consumer goods products, such as sauces & condiments, dairy, and confectionery, while extending its capabilities to meet the needs of other sectors like pet food, home care and chemicals.

We strive to continuously expand our offerings and enhance our capabilities to meet the evolving needs of our customers.

For more detailed information about Volpak and its comprehensive business landscape, please visit

Volpak is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. Coesia operates in 36 countries with 20 different companies and employs over 8,000 people as of 2023.

About the Role

Mission of the position :

Remote or on-site assistance to customers in the case of breakdowns.

Main tasks and direct related responsibilities :

• Troubleshoot and diagnose breakdowns (mechanical / electrical) on machines already installed, using test instruments and also from non-technical descriptions provided by customers.
• Prepare comprehensive service reports, time sheets and expense reports in a timely and accurate manner.
• Perform updates and preventive / corrective maintenance plans at the customer's site. Be an active part of the SAT following an upgrade, modification or maintenance plan.
• Supporting customer technical issues through remote support (when not travelling).

What You Need to Be Successful

• Experience in mechanics. Experience in electronics will be a plus.
• Basic knowledge of electronic programming will be a plus.
• 2-3 years’ experience with packaging machines. Experience with Flexible Pouching machinery is highly valued.
• Advanced English.
• Microsoft Office Pack knowledge.
• Availability to travel.

Our Offer

• Flexible timetable.
• Life insurance.
• Optional Medical insurance supported 50% by company.
• Private parking.