Field Service Engineer – Medical Equipment | Customer Focus

Cronoshare.Com; Sevilla; On-site; EUR 35,000 - 52,000; Full time

Job summary

GE HealthCare is seeking a Field Service Engineer to repair and maintain equipment models in the assigned Andalusia/Sevilla region. You will build strong customer relationships and ensure equipment functionality across modalities.

You will perform complex troubleshooting, support sales opportunities, and manage warranty/PMS cost controls while maintaining quality documentation and ISO 9001 compliance.

Qualifications

• Qualified Technician/ Engineer or equivalent professional experience in medical devices, advantage: relevant Field Service experience
• Technical analytical skills
• Ability to work independently with minimum supervision, high work standards and quality
• Customer-oriented attitude; deals tactfully and effectively with differences of opinion, excellent listening and interpersonal skills
• Fluency in English
• Valid driving license, active driving experience

Responsibilities

• Maintain all models specific to a modality in the assigned area.
• Perform total system level trouble-shooting on complex multi-symptom problems.
• Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction.
• Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team.
• Assist in the growth and direction of business in geographic area.
• Responsible for Warranty and PMS contract cost control.
• Responsibly complete all administration tasks on time (e.g., ensure timely completion of FMI's and PMS inspections documentation for assigned accounts).
• Play a leading role in complex and multifunctional rooms.
• Share best practices.
• Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

Skills

Field service engineering

Medical devices

Troubleshooting

Customer service

English fluency

Driving license

Education

Technical degree or equivalent in engineering/medical devices

Job description

GE HealthCare is seeking a Field Service Engineer to repair and maintain equipment models in the assigned Andalusia/Sevilla region. You will build strong customer relationships and ensure equipment functionality across modalities.

You will perform complex troubleshooting, support sales opportunities, and manage warranty/PMS cost controls while maintaining quality documentation and ISO 9001 compliance.