Field Service Engineer

Dover Corporation; Valencia; A distancia; EUR 35.000 - 50.000; Jornada completa

Descripción de la vacante

A global technology company is seeking a Field Service Engineer in Valencia, Spain. In this role, you will handle installations, maintenance, and training while promoting service products to customers. The ideal candidate has 2-3 years of field service experience, strong Spanish and intermediate English skills, and relevant technical certifications. This position offers benefits such as health insurance, growth opportunities, and a company car.

Servicios

Health & Life Insurance

Flex Salary

Company car

Employee Assistance Program

Fringe benefits

Recruitment Referral bonus

Growth Opportunities

Formación

• 2-3 years’ experience as a Field Service Engineer or Technical Service Engineer.
• Ability to assess situations and advise on solutions.
• High level of Spanish and Intermediate level English.

Responsabilidades

• Perform installations and maintenance activities.
• Complete service reports accurately.
• Promote and sell service products to customers.

Conocimientos

Field Service Engineering experience

Problem-solving abilities

Time management

Spanish proficiency

Intermediate English proficiency

Educación

Certification in Mechanical, Electrical/Electronics, Networking

Descripción del empleo

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

Location: Valencia, VC, ES

Work Arrangement: Remote

What you will do:

• Perform pre-installations, Installations and maintenance activity.
• Perform training, both internally and externally where needed.
• Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation.
• Actively promote and sell M-I service products to our customers, improving the up-time of the application and maximizing M-I sales results in addition to ensuring the highest level of customer satisfaction.
• Work in partnership with the Sales teams to assist with sales revenue targets and revenue growth. Build strong relationship with the Sales department.
• Travel to customer's site within your assigned area along with occasional travel nationally to attend training events and meetings.

What you need to have:

• At least 2-3 years’ experience as Field Service Engineer or as Technical Service Engineer.
• Ability to technically assess situations and issues, and proactively advise on solutions.
• Ability to follow procedures and plan time effectively.
• Ability to manage multiple tasks.
• High level of Spanish and Intermediate level English.
• Certification relating to Mechanical, Electrical/Electronics, Networking, Vision cameras or software capabilities.
• Expert knowledge of technical products, ideally like Markem-Imaje’s product range.

What we offer:

• Health & Life Insurance
• Flex Salary
• Company car
• Employee Assistance Program
• Fringe benefits (Christmas, birth/adoption)
• Recruitment Referral bonus
• Growth Opportunities within an international environment

You’ll only be the right candidate if you are aligned to our values and culture:

• Winning through customers.
• High ethical standards, openness and trust.
• Expectations for results.
• Respect and value people.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.