Field Service Engineer

TOMRA; Alicante; On-site; EUR 38,000 - 56,000; Full time

Benefits offered by this job

Premium Equipment

Up to 10% Annual Bonus

Company Car + Fuel/Charging Card

100% Company-Paid Extended Life Insur"

Private health insurance at discounted

Fully Flexible Hybrid Work

All Travel Covered

Great Time Off - 29 calendar days

Long-Term Rewards

Continuous Learning

Team Fun

Job summary

TOMRA Food invites you to join our team as a Field Service Engineer, based in Valencia or surrounding areas. You will install, commission, operate, test, optimize, and maintain our advanced sorting systems across Spain and Portugal, delivering exceptional customer service.

With 3–5 years in field service and a strong aptitude for troubleshooting, you will read schematics, adjust PLCs, train users, and travel up to 80%. Fluency in Spanish and English (minimum B2) is required.

Qualifications

• Technical education in Electronics, Electrical Engineering, Automation, Industrial Maintenance, or related field.
• 3–5 years in field service, industrial maintenance or technical customer support.
• Experience with preventive and corrective maintenance on industrial equipment.
• Knowledge of analog and digital circuits, power supplies and PLCs.
• Ability to read electrical schematics.
• IT networking and PC configuration understanding.
• Fluent Spanish and English (minimum B2 level).
• Strong troubleshooting, problem-solving and customer service skills.
• Ability to build and maintain relationships with customers and colleagues.
• Willingness to travel up to 80% of the time.
• Valid driver’s license and good driving record.

Responsibilities

• Perform field service activities: installation, commissioning, operation, testing and repair.
• Diagnose and resolve issues to ensure optimal machine performance.
• Carry out mechanical, electrical, electronic and optical adjustments.
• Provide customer training on operation and maintenance.
• Deliver technical support to maximize performance and minimize waste.
• Prepare service reports and collaborate with internal teams.
• Travel up to 80% within Spain and occasionally abroad.

Skills

Troubleshooting

Customer service

Problem solving

Relationship building

Travel readiness

Education

Technical education in Electronics / Electrical Engineering / Automation / Industrial Maintenance

Tools

PLCs

Analog & digital circuits

Power supply systems

IT networking

PC configuration

Job description

TOMRA Food is a multinational organisation and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximise food safety and minimise food loss by making sure Every Resource Counts™, has been our strength for over 50 years.

At TOMRA, we want people to innovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees.

Join the resource revolution!

Job Description

Join our dynamic team at TOMRA Food as a Field Service Engineer, where you'll play a pivotal role in ensuring the seamless operation of our cutting-edge food sorting systems.

Our local TOMRA office is based in Valencia, and we are always looking for motivated people who want to be part of our organization. We are currently seeking an experienced Field Service Engineer who is based in or around Valencia, Alicante, Castellón de la Plana or surroundings.

We're looking for a highly skilled and motivated individual to take on the challenge of providing top-notch customer service, encompassing commissioning, operation, testing, integration, optimization, maintenance, training, and repair activities primarily in Spain and Portugal.

This role offers the perfect blend of hands‑on work and independent problem‑solving, making it an ideal fit for a passionate engineering enthusiast.

Role and Responsibilities

• Perform field service activities including installation, commissioning, operation, testing, optimization, maintenance, and repair of TOMRA equipment.
• Diagnose and resolve technical issues, ensuring optimal machine performance and customer satisfaction.
• Carry out mechanical, electrical, electronic, and optical adjustments and configurations.
• Provide customer training on the operation and maintenance of TOMRA systems.
• Deliver technical support and expert advice to help customers maximize operational performance and reduce food waste.
• Prepare accurate service reports and collaborate with internal teams to ensure excellent customer support.
• Work with innovative, industry‑leading technology and act as a TOMRA ambassador.
• Travel up to 80% of the time, primarily within Spain, with occasional international travel as required.

Qualifications

• Technical education in Electronics, Electrical Engineering, Automation, Industrial Maintenance, or a related field.
• 3 to 5 years of experience in field service, industrial maintenance, or technical customer support.
• Proven experience performing preventive and corrective maintenance on industrial equipment.
• Practical knowledge of analog and digital circuits, power supply systems, and PLCs. Required.
• Ability to read and interpret electrical schematics.
• Good understanding of IT, networking, and PC configuration.
• Fluent Spanish and a good command of English (minimum B2 level). Required.
• Strong troubleshooting, problem‑solving, and customer service skills.
• Ability to build and maintain effective relationships with customers, colleagues, and stakeholders.
• Willingness to travel up to 80% of the time.
• Valid driver's license and a good driving record.

Additional Information

What we offer

• Premium Equipment – Latest laptop, mobile phone, PPE & professional workwear
• Up to 10% Annual Bonus – Performance‑based STI tied to your success & company goals
• Company Car + Fuel/Charging Card – Modern vehicle for work & private use according to Company Car Policy
• 100% Company-Paid Extended Life Insurance – In case of death & permanent disability
• Extra - Private health insurance affiliation offered at discounted rate
• Fully Flexible Hybrid Work – Home‑based contract with modern work‑life balance
• All Travel Covered – Expenses + full travel insurance paid by TOMRA
• Great Time Off - 29 calendar days as holidays in accordance with our CBA
• Long-Term Rewards – Jubilee recognition every 5 years
• Continuous Learning – Tailored training & development via TOMRA Learn
• Team Fun – Regular social activities & events with great colleagues

TOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic. Reasonable accommodations will be made and will be provided as requested by candidates taking part in all aspects of the selection process.