Field Application Specialist Valencia(M/F/D)

Karl Storz; Valencia; On-site; EUR 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Salary

Car Company

Life and Health Insurance

Digital tools

Job summary

Karl Storz is seeking a field-based professional in Valencia, Spain to lead customer loyalty initiatives and after-sales support for disposable products. You will drive sales growth within the assigned area, train clients on products, and support the sales team with feedback and demonstrations.

The role requires English fluency and prior healthcare industry experience; CRM/ERP familiarity is desirable, with opportunities to attend procedures and industry events.

Qualifications

• Degree in nursing or biomedical/biotechnology engineering is desirable.
• Fluent spoken and written English.
• 1–2 years in healthcare sales or commercial roles is desirable.
• Experience with CRM/ERP solutions is desirable.
• Experience in client training is desirable.

Responsibilities

• Add value to the KS portfolio at service points throughout the product lifecycle.
• Train clients on our products and solutions.
• Support the sales team in the assigned area to maximise profit and relay customer feedback.
• Act as a consultant to customers on product use and solutions.
• Attend surgical procedures to perform product demonstrations.
• Attend conferences/events to promote Kard STORZ products.
• Attend sales meetings and use CRM to monitor activity and targets.

Skills

Client training

Education

Nursing or Biomedical/Biotech degree

Tools

CRM/ERP software

Job description

About the Company

Since its beginnings in 1945, the KARL STORZ family company has grown into a global manufacturer and distributor of endoscopes, medical instruments, and devices. We are no giant on an international scale but a leader in the things that matter creativity, flexibility, and expertise. Our range of endoscopic instruments for human medicine and veterinary medicine now includes more than 15,000 products. The most recent KARL STORZ developments are in digital documentation systems and comprehensive operating room concepts. As a system supplier, the company combines its expertise in endoscopy with software solutions to achieve integration in the operating room and to support clinical process and resource management. In Karl Storz, we enable our healthcare partners to perform at their very best every day to improve patients' lives around the world. As an independent family-owned company, we continuously think in generations instead of quarters. We are a recognized leader in high-quality and innovative solutions that create unique value for our customers. Based on our success we sustainably increase revenues and profits. As a global family company, KARL STORZ is active worldwide to support and consult customers around the globe. Across all continents, KARL STORZ is represented by more than 70 KARL STORZ subsidiaries in over 40 countries. Committed staff members at our production, sales, and marketing companies ensure optimal customer and market support worldwide.

About the role

The main purpose is to focus on customer loyalty initiatives and after-sales support for disposable, single-use products within the assigned area, as well as being responsible for driving sales growth of the product portfolio (disposable, single-use products) within the assigned area.

Tasks and Responsibilities

• To add value to the KS portfolio at the point of service throughout the product lifecycle, from pre-sales activities through to the end of the product’s useful life.


• To be responsible for client training on our products and solutions.


• Support the sales team in your assigned area to maximise profit, advising the sales team on customer feedback and comments.


• Act as a consultant and adviser to our customers on the use of our products and solutions.


• Attend surgical procedures to carry out product demonstrations.


• Attend conferences or events with the aim of promoting and raising awareness of the features of KARL STORZ products.


• Attend sales meetings where your presence is required. Monitor and report on day-to-day activity via the CRM tool to ensure that established targets are met and to track sales.

Qualifications

• Desirable a degree in nursing, biomedical engineering or biotechnology engineering.


• Fluent spoken and written English.


• At least 1–2 years commercial experience in the healthcare/hospital sector is highly desirable.


• Previous experience in client training is desirable.


• Experience working with CRM/ERP solutions is desirable.

Skills, qualities, and attributes

• A commitment to continuous learning, initiative and a positive attitude towards change and new challenges.


• Collaboration, autonomy and commitment.


• Maintain a clear focus …

What we offer

• Competitive Salary


• Car Company


• Life and Health Insurance


• Digital tools