Facilities Coordinator - Office Manager

Cushman & Wakefield; Madrid; Híbrido; EUR 32.000 - 46.000; Jornada completa

Descripción de la vacante

Cushman & Wakefield in Alcobendas (Madrid) is seeking a Facilities Coordinator - Office Manager to ensure a high-quality workplace experience, manage day-to-day office operations, and serve as the visible on-site presence for the location.

You will collaborate with the Client IT team, manage third-party suppliers, uphold the contract operating principles, and contribute to safety, sustainability, and risk management.

Formación

• Experience in office management and/or administration roles.
• Strong communication, presentation, and negotiation skills.
• Team player with people and stakeholder management abilities.
• Vendor management experience.
• Budget and cost management awareness.
• Advanced English (C1).
• Location: Alcobendas (Madrid).

Responsabilidades

• Act as visible on-site presence and primary contact for the office.
• Oversee daily office operations and environment.
• Coordinate on-site service providers and suppliers.
• Support Workplace Manager and manage third-party contracts.
• Contribute to KPI system and risk management.
• Support Health & Safety and sustainability initiatives.
• Maintain up-to-date Workplace Guide / Office Services Directory.

Conocimientos

Office management

Communication skills

Negotiation

Stakeholder management

Vendor management

Budget management

English proficiency (C1)

Descripción del empleo

Job Title

Facilities Coordinator - Office Manager

Job Description Summary

As a key member of a global team, you will be responsible for the day-to-day management, service delivery, and ownership of the assigned office location within the client’s estate. The role ensures a high-quality workplace and office experience, while meeting all contractual service quality, commercial, and compliance requirements.

Job Description

• Act as a visible on-site presence and primary point of contact for the office and workplace experience.

• Be accountable for the overall office environment, ensuring a consistently high-quality experience for colleagues and visitors.

• Oversee daily office operations, supporting colleagues with workplace and office-related needs.

• Understand and live the Client values, and articulate how they are applied in the execution of Workplace and Office Management responsibilities.

• Understand, commit to, and uphold the Operating Principles of the C&W–Client contract.

• Understand Client priorities as they apply to the location and daily office operations.

• Ensure all third-party and office-related services are delivered in line with the commitments of the global contract.

• Manage and coordinate on-site service providers and suppliers.

• Recommend changes to third-party supplier arrangements where service quality, commercial performance, or compliance are compromised.

• Build and maintain strong relationships with key Client colleagues, acting as a trusted and approachable Office Manager and support resource.

• Contribute to the 9-point Key Performance Indicator (KPI) system for the location, covering colleague experience, commercial performance, and compliance.

• Support and help manage minor works and office improvements as directed by Client, assisting the Workplace Manager.

• Ensure the Workplace Guide / Office Services Directory for the location remains fully up to date at all times.

• Work closely with the Client IT team to ensure seamless office operations, including access and security, visitor management, desktop IT, network availability, and reprographics

• Support the management of commercial and operational risk at the location, maintaining an up-to-date risk register to minimise and mitigate known and unforeseen risks.

• Contribute to the management of Health & Safety within the office, minimising or eliminating lost-time incidents and completing all required audits and reporting.

• Support the effective management of sustainability initiatives within the office, in line with Client requirements.

Requirements

Previous experience in office management and/or administration roles

Strong communication, presentation, and negotiation skills.

Team player, People and stakeholder management skills.

Relationship and vendor management.

Budget and cost management awareness.

.English level: ADVANCED (C1)

Location: Alcobendas (Madrid)

Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.

INCO: “Cushman & Wakefield”