Executive Assistant - Customer Organisation

Celonis; Madrid; Presencial; EUR 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

RSUs and merit-based refresh grants

Unlimited PTO where applicable

Hybrid work model

Descripción de la vacante

Celonis seeks a highly professional Executive Assistant to support the Global SVP of the Customer Organisation in a fast-paced, international setting. You will manage calendars, travel, expense reports, and cross-functional coordination with discretion.

You will draft correspondence, coordinate leadership meetings, and help prepare internal and external presentations while driving process improvements and project delivery across the business.

Formación

• At least 5 years working as an Executive Assistant, including experience supporting at C-Suite or SVP level with a Global remit
• Professional fluency (written and oral) in English. German is a plus.
• Experience managing remote relationships across multiple stakeholder levels
• Experienced in the preparation of content for internal and external schedules and presentations
• Ability to quickly understand complex information and context
• Experience supporting both internal and external project management and delivery
• Excellent organisation skills while seeking to improve processes at all times
• Superb attention to detail with the ability to achieve thoroughness and accuracy
• Comfortable providing structure within an entrepreneurial and dynamic environment
• Working with discretion, maturity and consistency
• Strong sense of initiative and ownership
• Strong proficiency with Google Suite and MS Office; AI experience (Claude) is a plus

Responsabilidades

• Provide outstanding EA support, including calendar management, expense reports, and international travel coordination
• Maintain close relationships and contribute effectively within the EA community
• Coordinate leadership meetings for the Customer Organisation and ensure transparent communication
• Manage, prioritise, and draft incoming/outgoing correspondence
• Coordinate meetings, attendee management, materials, room setup, and issue resolution
• Assist in creating and editing documents and presentations for internal and external audiences
• Strategic alignment and delivery of in-flight projects across multiple teams
• Identify, propose, and implement solutions to enhance the Global SVP’s daily operations
• Travel with the Global SVP 2–3 times per year for QBRs in key locations

Conocimientos

Executive Assistant

C-suite support

Global remit

English fluency

German language

Project coordination

Travel coordination

Discretion and integrity

Communication skills

Initiative and ownership

Herramientas

Google Suite

Microsoft Office

Claude AI

Descripción del empleo

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI’s operational blind spots into operational clarity. World’s leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there’s a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.

The Role:

We are seeking a highly professional and dynamic Executive Assistant who has previous experience supporting a C-level or SVP leader within a global organisation.

As Executive Assistant to the Global SVP of our Customer Organisation, you will work closely with the Customer and GTM Leadership team, Celonis Executives and other internal and external parties as the primary point of contact for all matters pertaining to the Global SVP. You are someone who thrives under pressure, loves working in a fast-paced environment, has a growth-mindset and is truly passionate about enabling Executives.

Not only will you join Celonis as a trusted partner to one of the most senior and broad-reaching leaders in the business, you will become a true business partner — bringing an exceptional opportunity for further career advancement with one of the most exciting technology companies in the world right now.

The work you’ll do:

• Provide outstanding EA support, including detailed calendar management, expense report management, and complex domestic & international travel coordination
• Maintain close relationships and contribute effectively within the Executive Assistant community
• Manage the coordination of leadership meetings for the Customer Organisation while driving transparent, regular communication among the Leadership team
• Manage, prioritise, and draft incoming/outgoing correspondence
• Coordinate meetings, including attendee management, materials preparation, room set-up and issue resolution
• Assist in creating and editing documents and presentations for internal and external audiences
• Strategic alignment, coordination, management, and delivery of in-flight projects working with multiple teams across all areas of the business
• Identify, propose, and implement solutions to enhance the Global SVP’s daily and ongoing operations
• Travel with the Global SVP 2–3 times per year to support Quarterly Business Reviews (QBRs) across key global locations including New York, India, and Munich

The experience you need:

• At least 5 years working as an Executive Assistant, including experience supporting at C-Suite or SVP level with a Global remit
• Professional fluency (written and oral) in English. German is a plus.
• Experience managing remote relationships across multiple stakeholder levels”
• Experienced in the preparation of content for internal and external schedules and presentations
• Ability to quickly understand complex information and context
• Experience supporting both internal and external project management and delivery
• Excellent organisation skills while seeking to improve processes at all times
• Superb attention to detail with the ability to achieve thoroughness and accuracy
• Comfortable providing structure within an entrepreneurial and dynamic environment
• Working with discretion, maturity and consistency
• Strong sense of initiative and ownership
• Advanced Google Suite + Microsoft Office skills. Claude and other AI experience.
• Strong interpersonal, collaborative, and communication skills
• Flexibility to provide support during off-hours as needed in a truly international environment
• High communication skills and analytical mindset

What Celonis can offer you:

• Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
• Ownership from Day 1: Every full-time “Celonaut” is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
• Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
• Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
• Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
• Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated “Wellness Weeks” that prioritize work/life balance.
• Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
• Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
• Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.

About Us:

Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand — turning AI’s operational blind spots into operational clarity. Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that’s when creativity and innovation happen.

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By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.