Evening Customer Service Centre Advisor (Part Time)

Intellect Group; Madrid; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading online retailer is seeking Customer Service Representatives to assist customers via email, chat, and phone. This fully remote role offers training for entry-level candidates and the potential for career growth to Head of Customer Service in 6 months. Enjoy a flexible work schedule and 38 days of holiday. If you're motivated and eager to learn, apply now!

Servicios

Paid training

Flexible work schedule

38 days of holiday

Career growth opportunities

Formación

• No prior experience required; full training provided.
• Must have basic computer skills and a willingness to learn new software.

Responsabilidades

• Assist customers via email, chat, and phone.
• Ensure a positive shopping experience.
• Handle inquiries, process orders and returns.

Conocimientos

Ability to work independently

Basic computer skills

Motivation and eagerness to learn

Descripción del empleo

Customer Service Representative

Fully Remote

I'm working with a fantastic online retailer, a valued client of ours, that is looking to expand its growing team with multiple Customer Service Representatives.

As a Customer Service Representative, you will be the first point of contact for customers, assisting them via email, chat, and phone. Your role will focus on ensuring a positive shopping experience, handling inquiries, processing orders and returns, and providing general product support.

No prior experience is required—full training is provided, making this a great entry‑level opportunity for those looking to start a career in customer service.

Work collaboratively with other departments to improve the customer experience.

Patnion for customer service and delivering an exceptional experience. Ability to work independently in a remote setting. Basic computer skills and willingness to learn new software.

Fully remote—Work from anywhere!

Visa sponsorship available for eligible applicants.

Career growth opportunities—Potential to become Head of Customer Service in just 6 months!

Paid training and continuous professional development.

Flexible work schedule.

38 days of holiday (including bank holidays).

This is an incredible opportunity to join a leading online retailer and launch your career in customer service. If you're motivated, eager to learn, and ready to deliver outstanding service, we'd love to hear from you!