Europe Warranty Leader

GE Vernova; Madrid; Presencial; EUR 120.000 - 160.000; Jornada completa

Descripción de la vacante

GE Vernova seeks a European Warranty Leader to head the regional team within Gas Power Services. This role drives end-to-end resolution of complex warranty claims across the European fleet, shaping regional strategy and building high-performing teams.

You will apply Lean principles to improve workflows, monitor cost control, and collaborate with commercial, project management, and engineering teams to feed insights into bids and customer outcomes.

Formación

• Bachelor's degree in engineering or related technical field.
• Experience leading multi-disciplinary teams in a heavy industry or services environment.
• Strong data analytics and cost-control capabilities.

Responsabilidades

• Lead and mentor Warranty Engineers across the regional portfolio.
• Implement and refine the regional warranty framework with standard work and cost controls.
• Apply Lean principles to improve workflows, reduce waste, and standardize processes across operations.
• Lead high-level technical reviews and deep-dive warranty trend analyses to drive action.
• Collaborate with commercial, project management, and engineering teams to inform bids with operational learnings.
• Provide senior leadership with data-driven updates on performance, forecasts, and strategic initiatives.

Conocimientos

Warranty leadership

Lean principles

Data-driven decision making

Budgeting & forecasting

Stakeholder management

Educación

Bachelor's degree in engineering or related technical field

Herramientas

AI-driven analytics

Descripción del empleo

Job Description Summary

European Warranty Leader

Location: Hybrid (Madrid, Milan, Budapest, or UK hubs)

Contract Type: Permanent

The Opportunity

Are you a Lean-minded leader passionate about operational excellence? We are looking for a European Warranty Leader to head our regional team within Gas Power Services. In this role, you will be the driving force behind the end-to-end resolution of complex warranty claims for our European fleet. You will shape our regional warranty strategy, foster high-performing teams, and collaborate across the business to elevate customer satisfaction and operational efficiency. If you are ready to combine technical rigor with strategic leadership, we invite you to help us power the future.

Job Description

What You Will Accomplish

• Lead and Empower: You will mentor and develop a talented team of Warranty Engineers, ensuring they have the capabilities and resources to deliver high-quality results across our regional portfolio.
• Champion Governance: You will implement and refine our regional warranty framework, ensuring standard work adherence, effective resource management, and precise cost control.
• Drive Operational Excellence: By applying Lean principles, you will identify opportunities to improve workflows, reduce waste, and standardize processes, ultimately enhancing our execution speed and accuracy. You will work closely with our Heavy-Duty New Units organization during plant handover, ensuring timely, cost-efficient performance of Warranty execution across regional portfolio and support of punch list closure
• Solve Complex Challenges: You will lead high-level technical reviews and perform deep-dive analysis on warranty trends. Your work will turn data into actionable insights, helping us resolve issues faster and prevent recurrence.
• Influence Strategy: You will partner with commercial, project management, and engineering teams to integrate operational learnings into future bids, ensuring we remain proactive and competitive.
• Communicate with Impact: You will be a key voice for the region, providing senior leadership with clear, data-driven updates on performance, forecasts, and strategic initiatives. You will establish and monitor warranty cost control mechanisms including budget tracking, forecast accuracy, cost recovery and productivity performance across regional operations

What You Will Bring

• Substantive Industry Experience: You possess extensive knowledge of the power generation industry - ideally within services, field operations, or project execution and understand the technical complexities of heavy-duty power equipment.
• Leadership Presence: You have a proven ability to lead and develop multi-disciplinary teams. You build trust, foster collaboration, and empower others to succeed in a matrixed environment.
• Strategic Thinking: You are skilled at managing budgets, forecasts, and complex warranty costs. You possess the commercial acumen to balance financial performance with excellent customer outcomes.
• Data-Driven Decision Making: You are comfortable using data, KPIs, and modern analytical tools (including AI-driven solutions) to manage performance, identify risks, and drive continuous improvement.
• Influence and Collaboration: You have a gift for managing stakeholders at all levels. You can navigate cross-functional challenges with ease, balancing competing priorities while maintaining a focus on long-term goals.
• Educational Foundation: You hold a Bachelor's degree in an engineering or related technical field, providing the strong academic base needed to tackle our toughest challenges.

Life at GE Vernova

At GE Vernova, you join a global team dedicated to solving the world's most challenging energy problems. We offer a hybrid work model that provides the flexibility to perform at your best while maintaining a healthy work-life balance. We are committed to your growth, offering a collaborative culture where your ideas are valued and your professional development is a priority.

GE Vernova is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Additional Information

Relocation Assistance Provided: No