Enterprise Account Manager CEE & Italy

Perk; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A thriving technology company in Barcelona is seeking an Enterprise Account Manager to enhance customer satisfaction and drive growth. You will manage top-tier accounts, leveraging data analytics for client reporting and develop strong, lasting relationships. Ideal candidates possess excellent communication skills, experience in account management, and a result-oriented mindset. Competitive compensation and proactive company culture offered.

Servicios

Competitive compensation package including equity

Generous vacation days

Health perks such as private healthcare or gym allowance

Flexible compensation plan

Mental health support tool

Growth & personal development opportunities

Formación

• Empathetic approach to understanding customers.
• Honest, open, and trustworthy team player.
• Focused and determined with prioritization skills.

Responsabilidades

• Own a portfolio of Tier 1 Customers.
• Develop a high level of customer engagement.
• Identify growth opportunities and add new business.

Conocimientos

Perfect written and spoken English

Experience managing top tier accounts

Outstanding presentation & communication skills

Great prioritization and time management skills

Result-oriented mindset

Ability to analyze and translate data

Descripción del empleo

The role

As an Enterprise Account Manager at Perk you will be actively contributing to our continued customer satisfaction as well as working to increase growth and margin within existing accounts. In this role you will be responsible for a portfolio of top accounts. You must possess a genuine hunger to navigate your accounts in a fast‑changing hyper‑growth environment be ready to roll‑up your sleeves and work hard.

What you will do

• Own a portfolio of Tier 1 Customers and develop a high level of customer engagement with your contact and key decision makers within your accounts
• Gain a deep understanding of your customers’ business and be able to leverage this information to ensure that the customer maximises their usage of Perk
• Identify growth opportunities and develop your portfolio by adding new business opportunities
• Leverage data analytics to provide clients with regular business reviews reports and presentations to senior stakeholders
• Be an expert on the portfolio of Perk products in order to meet & exceed quarterly targets of Up / Cross‑selling
• Develop strong relationships with your clients that will shape their business travel programmes
• Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long‑term solutions
• Act as a key contact between the internal Perk teams and the Account Management Team to ensure product integrations during roll‑outs are as smooth as possible
• Effectively prioritise your time in order to maximise impact in key business areas

What we are looking for

• Perfect written and spoken English; Italian is a plus
• Experience managing top tier accounts
• Outstanding presentation & communication skills and the ability to build deep relationships
• Great prioritisation and time management skills
• Result‑oriented mindset while keeping customer satisfaction as your top priority
• Great ability to analyse and translate data for your customers

On top of that you will be the right candidate if you are

• Empathetic – someone who can identify with the customer and genuinely wants to support them using an optimal problem‑solving methodology
• Honest, open and trustworthy – your peers and managers can trust you; you are a team player, don’t play political games, and care more about the team’s success than about your own career gains
• Focused and determined – you don’t let yourself be distracted; you can focus on accomplishing big wins and never get lost in less important ideas that are floating around
• You seek feedback early and often and are open to both give and take constructive and direct criticism

Our benefits

• A competitive compensation package including equity in Perk
• Generous vacation days so you can rest and recharge
• Health perks such as private healthcare or gym allowance depending on your location
• Flexible compensation plan
• Unforgettable Perk events
• A mental health support tool for your well‑being
• Exponential growth & personal development opportunities
• English is the official language at the office. Please submit your resume in English if you choose to apply.

How We Work

We believe real connection happens in real life. That’s why we follow an IRL‑first approach with most teams working together in person three days a week. Some roles such as Customer Care spend more time in the office to stay close to our customers and each other.

Our hubs are designed for collaboration and focus spaces where ideas flow, creativity sparks and people thrive.

We hire for potential curiosity and impact, not just formal credentials. What matters most is your ability to grow, learn, and make a difference.

As a global company serving diverse customers we want our teams to reflect that same diversity. Whoever you are and wherever you’re from you’re welcome at Perk.

At Perk we use AI‑powered tools to make parts of our recruitment process smoother and create a better experience for candidates. Helping our Talent team focus on what matters most: connecting with people. Every hiring decision is made by real humans – our talent team and hiring managers, not by AI.

Employment Details

• Employment Type: Full Time
• Experience: years
• Vacancy: 1