Enterprise Account Management

Jobtailor; Barcelona; Presencial; EUR 45.000 - 70.000; Jornada completa

Descripción de la vacante

Perk is seeking a proactive Account Manager in Barcelona to own key client relationships, drive adoption of Perk’s products, and uncover growth opportunities within Tier 1 accounts. You will translate data into impactful business reviews and collaborate with internal teams to ensure smooth rollouts.

The ideal candidate is fluent in Dutch and English, excels in presentations, and thrives in a role requiring prioritisation, empathy, and problem-solving in a dynamic travel-tech environment.

Formación

• Experience managing top tier accounts.
• Outstanding presentation and communication skills.
• Ability to build deep client relationships.
• Strong prioritisation and time management skills.
• Results-oriented mindset with customer satisfaction in focus.
• Ability to translate data for customers.
• Customer empathy and problem-solving ability.

Responsabilidades

• Own a portfolio of Tier 1 customers.
• Develop high customer engagement with contacts and key decision-makers.
• Understand customer businesses and maximise their usage of Perk.
• Identify growth opportunities and add new business opportunities within accounts.
• Use data analytics to provide business reviews and reports to senior stakeholders.
• Become an expert in Perk’s products to meet cross-selling targets.
• Develop client relationships that shape business travel programmes.
• Coordinate between internal Perk teams during rollouts.

Conocimientos

Account management

Presentation skills

Communication skills

Time management

Data analysis

Problem solving

Teamwork

Empathy

Feedback openness

Herramientas

AI Tools

Presentation Software

Descripción del empleo

• Own a portfolio of Tier 1 customers
• Develop high customer engagement with contacts and key decision-makers
• Understand customer businesses and maximise their usage of Perk
• Identify growth opportunities and add new business opportunities within accounts
• Use data analytics to provide business reviews, reports and presentations to senior stakeholders
• Become an expert in Perk’s products to meet and exceed quarterly up‑selling and cross‑selling targets
• Develop client relationships that shape business travel programmes
• Identify account problems and develop timely, long-term solutions
• Coordinate between internal Perk teams and Account Management to support smooth product integrations during rollouts
• Prioritise time to maximise impact in key business areas
• Use AI to research and prioritise accounts, refine outreach, improve customer interactions and synthesise information

Requirements

• Native Dutch and professional proficiency in English
• Experience managing top tier accounts
• Outstanding presentation and communication skills
• Ability to build deep client relationships
• Strong prioritisation and time management skills
• Results-oriented mindset while prioritising customer satisfaction
• Ability to analyse and translate data for customers
• Customer empathy and problem-solving ability
• Trustworthiness, openness and teamwork
• Focus and determination
• Openness to giving and receiving constructive feedback
• Must be based within commuting distance of a Perk hub
• Comfortable working in the office 3 days per week

Core Competencies

Demonstrates expertise in managing Tier 1 customer accounts, leveraging data analytics for business insights, and fostering strong client relationships to drive growth and satisfaction. Proficient in both Dutch and English, with a focus on effective communication and problem-solving.

Highest-signal resume keywords

• Account Management
• Data Analytics
• Customer Engagement
• Presentation Skills
• Client Relationship Building

ATS Optimization Keywords

Hard Skills

• Data Analysis
• Business Reporting
• Up-Selling
• Cross-Selling
• Customer Satisfaction

Soft Skills

• Communication Skills
• Time Management
• Problem-Solving
• Teamwork
• Customer Empathy

Industry Keywords

• Business Travel
• Customer Relationship Management
• Stakeholder Engagement

Tools & Technologies

• AI Tools
• Presentation Software