Enrollment Navigator: Admissions & Family Experience

International Schools Partnership Limited; Valencia; Presencial; EUR 26.000 - 36.000; Jornada completa

Descripción de la vacante

International Schools Partnership Limited is seeking an Admissions Coordinator to own the full admissions journey for prospective families, delivering a professional, warm, consultative experience from enquiry to enrolment and coordinating visits and assessments.

You will work with the School Head of Admissions, manage a pipeline, keep CRM data accurate, monitor KPIs, and support marketing campaigns and events to drive enquiries and conversion across multilingual contexts.

Formación

• Native-level fluency in English and Spanish.
• Experience in consultative sales or admissions.
• Ability to manage multiple prospective families and priorities simultaneously.
• Experience using CRM for lead and pipeline management.

Responsabilidades

• Manage the full admissions process from first enquiry to enrolment for prospective families within the assigned pipeline, providing a professional and consultative experience throughout.
• Take direct ownership of leads and opportunities within the school’s admissions pipeline, proactively progressing families through each stage of the admissions funnel.
• Build trusted relationships with prospective families, understanding their needs and presenting the school and its educational proposition in a compelling and personalised way.
• Manage interviews, school tours, meetings and other interactions with prospective families, ensuring timely and effective follow‑up.
• Maintain consistent communication with families throughout the admissions journey, proactively addressing questions, concerns and potential barriers to enrolment.
• Coordinate applications, entrance tests, evaluations, documentation and other admissions requirements.
• Follow up on outstanding applications and documentation to ensure families progress efficiently through the admissions process.
• Work collaboratively with the School Head of Admissions to maximise conversion opportunities and support the achievement of the school’s enrolment targets.
• Contribute actively to retention and re‑enrolment activities where required.

Conocimientos

Bilingual English/Spanish

Customer relationship

CRM systems

Lead management

Attention to detail

Descripción del empleo

International Schools Partnership Limited is seeking an Admissions Coordinator to own the full admissions journey for prospective families, delivering a professional, warm, consultative experience from enquiry to enrolment and coordinating visits and assessments.

You will work with the School Head of Admissions, manage a pipeline, keep CRM data accurate, monitor KPIs, and support marketing campaigns and events to drive enquiries and conversion across multilingual contexts.