English-speaking Technical Support Advisor

Schneider Electric; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A global energy management company in Madrid seeks an experienced Electrical Technician to support on-site electromechanical testing for various projects. Applicants should have a Bachelor degree in Electrical Engineering, at least ten years of experience, strong communication skills in English, and familiarity with relevant software tools. The role involves managing project site activities and providing technical support during installations.

Formación

• Minimum ten years of experience, including five years in on-site electromechanical testing.
• C1 level English language proficiency required.

Responsabilidades

• Manage planning of site activities based on technical documents.
• Define testing processes and ensure tools are ready for site use.
• Provide remote technical assistance to installation teams.

Conocimientos

Electrical technician

Good communication skills in English

Knowledge of Medium and Low voltage equipment

Experience in on-site electromechanical testing

Proficient in MS Office tools

Educación

Bachelor degree in Electrical Engineering or related field

Herramientas

MS Project

Primavera

AutoCAD

Testing device software (Omicron or equivalent)

Protection Relays Setting software

Descripción del empleo

Great People Make Great Companies – And at Schneider Electric, Our People Are the Power Behind Our Success

Collects all needed technical document from design team, prepare or collect test procedures, follow-up of all logistic topics (secure site access process, visa, etc...).

as technical support for B Cat. project

Join our team

and play a key role in ensuring smooth and consistent site operations across multiple projects.

Energy management / Global Customer projects Operations / Site Works Department

Responsibilities

• At tendering stage, based on technical documents prepared by Tender Team (Bill of Material, Diagrams, layouts, Schedule of delivery, Customer planning if any, etc..) prepare detailed planning of site activities, org chart, definition of required staff (qty and skills), need of tools (identification and budget)
• Installation phase: cost, duration, advise & requirement for civil engineering activities, cable assembly etc.
• Commissioning test phase: imagine and define the testing process of a full project. (Analysis or preparation of method statement related to installation and quality control of internal & external supplies supported by quality experts)
• Participate in technical reviews (from the basic design phase), and on the basis of his expertise, to assess site risks and propose optimized solutions to secure our solution by ensuring that it can be installed and commissioned correctly.
• Ensure that all needed tools / files to follow progress on site are ready to use, and define how to use it with support of Project Manager (event tracker, KPI, delivery tracking, time sheet templates, doc follow up file)
• List all the design & operational documents required by FSE to perform installation & commissioning activities and add it inside the document list follow up with support of the doc manager (test scripts, ITP, warranty letters, I&O list, OPC file etc..)
• When necessary, prepare Test Script or ITP dedicated to project requirement
• Analysis or preparation of method statement related to installation of internal & external supplies
• Management of tools for site activities: responsible of management of our tools & test equipment on site. Follow-up on non-quality issues – is in charge of transfer and follow-up of non quality issue raised during installation & commissioning activities (asp per doc ref. CHX205&263 for contingency process) to concerned suppliers and factories or quality dept in charge
• In close cooperation with project manager & Technical leader Coordination of site activities for following topics :
• Collect Red mark diagram & transfer to FO or supplier
• Benchmark various customer experience and build improvement plans with concrete follow-up effects and a measurable impact (short- and long-term)
• Ensure remote technical assistance to our internal and external SR teams, before and during their mission on site, as well as to other members of the project team (TL, DL, PM) for matters related to installation and commissioning
• On request, consultation of the applicable standards concerning the assembly and testing activities of our supplies.
• Gathering and communicating needs (quality, performance, functionality) in terms of developing products, solutions, services in coordination with the departments concerned

Qualifications

• Electrical technician with minimal Bachelor degree

Language

• English (C1 level mandatory with good communication skills), Other language is advantage

Experience

• Ten (10) years of experience, including at least five (5) years in on-site electromechanical testing
• Good Software tools literacy : MS Office (MS Project), Primavera basic knowledge is advantage, Acrobat, AutoCAD, Outlook, Testing device software(Omicron or equivalent), Protection Relays Setting software
• Knowledge of Medium voltage / Low voltage equipment, Power stations and principles, The latest technologies and commissioning test principles
• Knowledge of distribution protections systems, SCADAs & control systems is a plus
• Knowledge of Data Center Application, Electrical networks

If you are interested in this position, please send us your CV in English language.