English-speaking Customer Representative

Omya; Madrid; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading chemical company is looking for a proactive Procurement Service Center Representative to join its team in Madrid. The role involves executing procurement quality reports, supporting local teams, and ensuring compliance with standards. The ideal candidate has 1+ years in an administrative role, excellent communication skills, and fluency in the local language and English. The position offers a hybrid work model and various employee benefits.

Servicios

Hybrid Work Model

Ticket Restaurant

Flexible retribution

30 Labor Days of Holidays

Language Lessons

Medical Insurance

Open and Modern Office Environment

Formación

• Minimum of 1 year experience in an administrative role, preferably in purchasing.
• Excellent written and verbal communication skills required.
• Fluent in both written and spoken local language and English (min. C1 level).
• Ideally, experience with SAP.

Responsabilidades

• Execute quality and control reports for procurement processes.
• Identify improvement opportunities in procurement activities.
• Support local procurement teams by communicating order deviations.
• Create and update SAP contracts and info-records.
• Resolve issues with local procurement teams and verify invoices.
• Maintain compliance with QSHE standards.

Conocimientos

Written and verbal communication

Data input accuracy

Proficiency in office applications

Fluency in local language and English

Problem-solving skills

Herramientas

SAP

Descripción del empleo

We are looking for a proactive and detail‑oriented individual to join our team as a Procurement Service Center Representative.

Key Responsibilities

• Execute quality and control reports for procurement processes, ensuring consistent system usage and adherence to guidelines.
• Proactively identify improvement opportunities in areas such as PO after invoice, payment term deviations, inbound deliveries, SAP contract checks, and order confirmation reviews.
• Support local procurement teams by communicating deviations in order confirmations and documenting and linking procurement documents in SAP.
• Create and update SAP contracts and info‑records, ensuring data consistency and timely setup of missing information.
• Convert purchase requisitions into purchase orders, ensuring suppliers receive the necessary information on time.
• Collaborate with local procurement teams to resolve issues, verify invoices, and implement corrective actions where needed.
• Provide administrative support to facilitate efficient task execution, covering colleagues during absences and providing backup to the Central Tactical Purchasing Team.
• Ensure compliance with QSHE standards, maintaining safe working practices, and achieving a zero‑incident workplace.

Qualifications

• Minimum of 1 year experience in an administrative role, preferably in purchasing, ideally within an international company.
• Experience in procurement or international business within the industrial chemical market is a plus.
• Excellent written and verbal communication skills.
• Fluent in both written and spoken local language and English (min. C1 level).
• Proficient in computer skills and standard office applications.
• Ability to quickly and accurately input data.
• Ideally, experience with SAP.

What do we offer?

• Hybrid Work Model: Flexibility to work from home and in the office, helping you achieve a healthy work‑life balance.
• Ticket Restaurant: Enjoy a daily meal allowance to support your well‑being.
• Flexible retribution: Kindergarten & Transport.
• 30 Labor Days of Holidays: Ample time off to relax and recharge.
• Language Lessons: Access to language lessons to help you grow both personally and professionally.
• Medical Insurance: 50% company‑subsidized medical insurance for employees, with the option to extend coverage to family members at a highly competitive rate.
• Open and Modern Office Environment: Work in a collaborative, innovative, and comfortable space designed for your success.