EMPLEADOS/AS PARTICULARES/STORE - RED - HOLABANK - CONTRIBUIDOR INDIVIDUAL

CaixaBank, S.A; Málaga; On-site; EUR 18,000 - 30,000; Full time

Job summary

HOLABANK is seeking an individual contributor for the employees/store role in Estepona, Spain. You will manage daily office operations and drive appropriate commercial activity to provide the best customer service while handling administrative tasks.

The role requires strong financial language, sales skills, and knowledge of banking products, with emphasis on customer relationships and risk policies. Location: Estepona.

Responsibilities

• Responsible for the daily operations and the appropriate commercial activity to offer the best possible service to customers while managing the administrative burden of the office.

Skills

Customer service quality

Commercial systematics

Financial language according to client

Customer relationship model

Foreign exchange market

Closing sales

Specific risk policies

Banking products and services

Knowledge of customers

Product combination-based sales

Tax standards and regulations

Anticipation of opportunities

Commercial tools

Financial English

Anti-money laundering procedures

Holabank products and services

Job description

EMPLEADOS/AS PARTICULARES/STORE - RED - HOLABANK - CONTRIBUIDOR INDIVIDUAL

Location: ESTEPONA, MA, ES, 29680

What do we offer?

Job profile

Responsible for the daily operations and the appropriate commercial activity to offer the best possible service to customers while managing the administrative burden of the office.

Skills

HARD SKILLS

• CUSTOMER SERVICE QUALITY
• COMMERCIAL SYSTEMATICS
• FINANCIAL LANGUAGE ACCORDING TO CLIENT PORTFOLIO
• CUSTOMER RELATIONSHIP MODEL
• FOREIGN EXCHANGE MARKET
• CLOSING SALES, NEGOTIATION AND AGREEMENTS
• SPECIFIC RISK POLICIES OF HOLABANK
• BANKING AND/OR FINANCIAL PRODUCTS AND SERVICES
• KNOWLEDGE OF CUSTOMERS AND SECTORS
• PRODUCT COMBINATION-BASED SALES
• TAX STANDARDS AND REGULATIONS
• ANTICIPATION AND PROACTIVE IDENTIFICATION OF BUSINESS OPPORTUNITIES
• COMMERCIAL TOOLS
• FINANCIAL ENGLISH
• INTERNAL REGULATIONS AND PROCEDURES AGAINST MONEY LAUNDERING
• HOLABANK PRODUCTS AND SERVICES

SOFT SKILLS

• ALLIANCES – COMMUNICATION
• HUMANISM – COMMUNICATION AND EMPATHY
• ALLIANCES – COLLABORATION AND TRANSVERSALITY
• ALLIANCES – INFLUENCE
• ALLIANCES – CUSTOMER ORIENTATION
• HUMANISM – LEADERSHIP AND TEAM DEVELOPMENT / SELF-LEADERSHIP
• ANTICIPATION – ANTICIPATION AND CHANGE MANAGEMENT